BMO Bank of Montreal
3.1/5
★
based on 8 reviews
Contact BMO Bank of Montreal
| Address : | 1505 Lonsdale Ave, North Vancouver, BC V7M 2J4, Canada |
| Phone : | 📞 +89 |
| Website : | https://branches.bmo.com/bc/north-vancouver/b0744/ |
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| City : | M |
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Kelson Roberts on Google
★ ★ ★ ★ ★ Always slow Slow Slow Slow extremely Slow . Every time I am here. Slowest bank. It's unfortunate that this is the one I work near. I would go somewhere else. Have more staff on shift. Disappointed the tellers do not pay attention to customers wanting to be served the only talk to co workers instead of acknowledging customers wanting to be served i will not be coming back to your branch thank goodness i have a closer branch with much better service and staff / team members
Goodbye Lonsdale branch
Hello Mountainview branch
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Hemant Verma on Google
★ ★ ★ ★ ★ Staff do not care about customer experience at all. Do not bother to respect customer and explain required information. Worst experience at first glance.
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Mahyar Khavary on Google
★ ★ ★ ★ ★ I joined BMO as a new customer a week ago and have been extremely satisfied and happy with their service.
One of the account managers name is Michael, he is very knowledgeable, friendly, and have the genuine interest in his customers which I really appreciate. My experience with this BMO branch has been very pleasant.
Thank you to all personnel and management team.
Great Customer Service.
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Armando Garcia Castillon on Google
★ ★ ★ ★ ★ I couldn't be happier with my experience. The staff in the branch is fantastic! They're always ready to help you and make your banking experience easier.
It's important to understand that a lot of things aren't within their power, but they go out of their way to help you.
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Rico Dammann on Google
★ ★ ★ ★ ★ I booked a meeting with a consultant - due to covid they made the meeting via phone only. During the call we figured that we need to sign a couple of things and should better go to a branch and ask a teller to help us. So we went to the branch (Saturday) and got send away, since they don’t have the “authorized” personell on staff today. We are asked to book an appointment during the week. When I go to the website, no appointments are available - and I assume it would be turned to an call again anyways.
BMO: fix your customer service. People have jobs during the week and cannot go to the branch between 8 and 4. But on weekends you don’t have the staff in the branches - when are you expecting your customers to do the things that require in-person appointments?
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Sacha Joubert on Google
★ ★ ★ ★ ★ This branch is the BEST one I've ever been to for customer service excellence! The folk here really do care about helping their customers and going the extra mile for us.
Twice now I have gone to them with what could be considered arbitrary or annoying requests, and the tellers and manager went out of their way finding creative solutions for my problems! I am so impressed!
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Arvin Asadi on Google
★ ★ ★ ★ ★ I was on the verge of switching banks out of frustration until James Burris, the Branch Manager at this location, went above and beyond to assist me this evening and solve my issue. He single-handedly restored my faith in BMO. Thank you, James.
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Fairy 83 on Google
★ ★ ★ ★ ★ Thank you to Assistant branch Manager Micheal, He went way beyond to help us get what we need regarding our mortgage statement.Excellent service.
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