Big Rig Power - Edmonton
4.1/5
★
based on 8 reviews
About Big Rig Power
Our teammates rock! Devoted to our business’ culture and clientele, each provides a wealth of knowledge and experience, ensuring that we give the best solutions we can. Get to know the characters that make up the Big Rig Power Family below, starting with the powerhouses behind the operation.
Contact Big Rig Power
| Address : | 15515 115a Ave NW, Edmonton, AB T5M 3S7, Canada |
| Phone : | 📞 +787799 |
| Postal code : | 5 |
| Website : | https://bigrigpower.com/ |
| Categories : | |
| City : | M |
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Abdullahi Bihi on Google
★ ★ ★ ★ ★ These guys are very thorough and knowledgeable about their work.whenever I take my truck to get work done ,Ivan will come out in short time and explain to me what the issue is, what needs to be done and what it's going cost me. They dont stop at that, they go through the entire truck and point out any issues that require attention. I recommended a friend who had engine issues to big rig power they diagnosed his problem told him what needed to be done and they went through his entire truck and found his transmission was almost falling off, he is getting his engine done there now and his happy they saved him! If you want a professional looking after your truck, these are the guys you want. They will do the repairs the right away and at a decent cost.
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Ray Bush on Google
★ ★ ★ ★ ★ Service was good with no install issues , down time is a lot lower along with fuel consumption and component replacement parts , we've saved thousands just on burner heads and EGR coolers alone. two thumbs up.
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Dana smith on Google
★ ★ ★ ★ ★ I'm a dealer for big rig power and my experience working with them has been great. They are quick to help, answer questions, if I have any issues they jump right on it. Andy is very knowledgeable, great programmer and is very good to work with. I highly recommend these guys and I enjoy working with them.
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Daddy John on Google
★ ★ ★ ★ ★ Brought my DD16 to more than one place before Big Rig and it always ran like garbage. A friend of mine had a great experience with Big Rig and recommended them. They used their tune program and had to clean up the others mistakes so it cost more then it would’ve if I’d brought it there in the first place. It now runs amazing, more power than it ever had and great fuel mileage! I’m chuffed I tell you just chuffed! I enjoy driving the old girl again and will definitely be going back for any other issues, thanks again guys great service!
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Auto Investigators Inc. on Google
★ ★ ★ ★ ★ Andy was great, we have a 2019 ASV RT120-F which we had tuned another company in Texas (Tune My Trucks), the tuning didn't last 1 hour before the machine dropped back into a limp mode. I reached out to Big Rig Power on a Friday at nearly 4PM EST. Andy worked on my machine remotely for hours to see that I was up and going and able to complete a job we were on that weekend. I would highly recommend them to anyone, Andy even went the extra mile to follow up with me on Saturday to make sure all was good. Thank you Andy!
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Pedro Nevarez on Google
★ ★ ★ ★ ★ Bought a tune a delete kit from them for my paccar epa 10, so far so good! easy process, quick shipping, great customer service and good prices, I will use them again
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Dragos Hantescu on Google
★ ★ ★ ★ ★ One of the worst experience ever. 2021 Dec.20 Drove from Grande Prairie to Edmonton to fix my truck at Big Rig Power, nothing major with the truck, just some black smoke coming out from exhaust pipes on cold starts and truck was shaking when parked on idle, only some times to times. Wanted to fix these two issues and get ready for the next year. Yeah so I had to change all the injectors and the engine harness.
Turned around 3 times on my way to GP because truck was losing power 40% and Regen light alarm came On. 2 years ago I deleted my truck with Big Rig Power and that's the reason I wanted to have my truck repaired with them due that it was a computer programming job and inside engine repair, at least that what I was expecting. After I've paid them they closed the door on my face. They tried to reprogram the computer, delete the alarm and that's it (all this on a period of 3 days) After that I've been told that they did their best and maybe I should go and see Volvo dealer because it could be the transmission the issue of losing power and they don't have the programs for that. I've spent 1500.00 $ at Volvo to check the transmission and found that transmission is working good.
So I finally came back to GP and my truck still not completely fixed and crossing the fingers that I won't have issues with the Regen alarm and losing power. Anyways the story is very long and so much stress and time-consuming and disappointment. Didn't expect to live such an experience and Big Rig Power to make my truck worse than when I drove my truck to them in the beginning.
My next stop will be at Adrenaline Diesel shop.
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Adam Jakes on Google
★ ★ ★ ★ ★ Horrible, sent them my computer from a 2013 dt466 for programming and got it back with more problems then it left with. Went around and around for 4 months with them sent it back and forth for reprogramming 6 different times, sent live data with computers on our end. They still could not figure it out, I requested a refund and they sent me about 80% of my money back. At this time I have about $3000 into service techs for installation and removal of the computer and data analysis because they kept saying the problem was on our end which is not something they will refund. After all this I called the place right down the road from them called ADRENALIN DIESEL and they programmed it in 15 MINUTES and it worked amazing. DON'T USE BIG RIG POWER FOR ANYTHING.
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