Big Al's Aquarium Supercentres - North York

Name: Big Al's Aquarium Supercentres - North York
Address: 180 Steeles Ave W, Thornhill, ON L4J 1A1, Canada, J, Canada

4.3/5 ★ based on 8 reviews

Contact Big Al's Aquarium Supercentres - North York

Address :	180 Steeles Ave W, Thornhill, ON L4J 1A1, Canada
Phone :	📞 +
Website :	https://www.bigalscurbside.com/
Categories :	Pet store , Reptile store , Pet supply store , Aquarium shop , Bird shop ,
City :	J

180 Steeles Ave W, Thornhill, ON L4J 1A1, Canada

Best Pet store in Canada

K	Krystel Reyes on Google ★ ★ ★ ★ ★ Wide selection of products and livestock. Maintained properly and you can see the fishes are healthy. The employees are always friendly and insightful. They are always willing to help and answer your questions.
M	MISO MOM on Google ★ ★ ★ ★ ★ When we were here the last week, we were assisted by 3 gentlemen who were very knowledgeable and helpful! The best Big Al's location!
M	Marina Taneska on Google ★ ★ ★ ★ ★ Very big selection of fish, the staff are very friendly and knowledgeable aswell. The only reason I deducted a star is because there were many dead fish left in the aquarium with other fish when I visited both times. The few here and there would be understandable but there was more than I usually see at a pet store.
A	Avi I on Google ★ ★ ★ ★ ★ Great location, they have a large variety of guppies, Guramis , clown fish and cichlids amongst other fish. They have 25% in store special for corals. This location is for fish and aquariums only, no pet items. Staff are nice and knowledgeable. Much larger location than it looks. Tanks are clean, and well maintained.
J	Joanna V on Google ★ ★ ★ ★ ★ We bought some decor for our fish tank. They love the skull and volcano in their tank! The shop had a wide range of aesthetics for different fish tanks.
T	Tom Wall on Google ★ ★ ★ ★ ★ Insanely overpriced and poor customer service. Just one example below - they sell this exact sprayer bottle at dollarama 50ft away for $3.50, but at big al's it sells for $21.99. Beside being overpriced, the customer service was really poor. Maybe it was just an off day when I came in but the associates were standoffish and arrogant. I came in with a lot of questions about my aquarium and trying to get answers and advice felt like pulling teeth. They kept walking away from me mid-conversation. I'll be taking my business elsewhere.
K	Kwon on Google ★ ★ ★ ★ ★ Really helpful and knowledgeable staff. I wanted to get my son his first aquarium and the person I spoke with helped a lot with the tank size and the fishes we can put in there. We actually lost our first batch but after bringing a water sample back and finding out it was because we had a water softener the store let us pick another 3 fishes at no extra cost. Now our fishes are nice and happy!
M	Mark G on Google ★ ★ ★ ★ ★ I recently purchased a 90 gallon fish tank, including stand and filter setup. The gentleman who helped me I believe his name was Gary, this guy was super knowledgeable and friendly. He made me understand the importance of having a good filter setup as well as frequent water changes along with checking water quality. I even hired him to come and set up the system for me to make sure everything is running smooth. I would highly recommend this guy if you are looking to purchase. This guy is definitely value added employee to this organization.