BFD RONA Building Centre
3.8/5
★
based on 8 reviews
Contact BFD RONA Building Centre
| Address : | 5 Forwell Rd #1, Kitchener, ON N2B 1W3, Canada |
| Phone : | 📞 +97 |
| Website : | http://www.bfdrona.com/ |
| Categories : | |
| City : | B |
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Tiffany W on Google
★ ★ ★ ★ ★ BUYERS BEWARE!!!!...Can only return online items at certain Rona's. Make sure you really love the item or are close to a Rona you can return to.
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MrCarbideGuy on Google
★ ★ ★ ★ ★ Everybody was awesome to deal with. Great communication from the whole team. We are very happy with out new fence & deck! The extra deck space we gained is spectacular. Great design ideas from Bill. Glad I took his advise with the lighting! They did an awesome job on the entire project. I’m really happy that I made the the call to BFD!
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Josh Locke on Google
★ ★ ★ ★ ★ Trash service , was laughed at when I asked if I could place an order through their 'order desk' for mulch and edging , she said 'we don't even have a garden center", then hung up . Proceeded to call back twice with no luck.
Covid or not you shouldn't be salty 20min into a shift , if you are maybe another career path would suite you better , supervisors fault also for not babysitting employees who clearly need it.
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Victoria Dobbs on Google
★ ★ ★ ★ ★ Great experience at this Rona, I ordered online and picked up in store, on the way to my car the cart got stuck in a Crack and wouldn't move. A Rona employee came to help me and even put them in my car for me! This was exceptional service and I will be going here more often for my reno needs.
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Robert K on Google
★ ★ ★ ★ ★ Purchased floor systems from BFD Building Centre in Kitchener for a couple of new houses with a contract valued up to $80000
The person we were dealing with with was Dean and we did not receive what we paid for.
There were building materials that were not delivered and after contacting Dean, he was unwilling to rectify the situation. We were forced to purchase the missing pieces from another supplier at our own cost. This is on top of delays in delivery of more than 3 weeks!
Couldn't believe that Dean point black said that he doesn’t care and he would not help us.
Stay away from this business at all cost if you value your time and money. What a bad experience.
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An Pham on Google
★ ★ ★ ★ ★ Not customer friendly. We are new in the area, walk in the store could not find the garden centre, ask the staffs at the cashier where the garden is. 2 staffs sat there but ignored us it seems like they didn’t care much if we are exit or there to bring them the business. No washroom available to use. I will not go there again I feel not welcome. I will shop at the Home Depot or Lowe where staffs friendly and washrooms are available. For your information yes,I did ask the staffs at the cashier to use the washroom and was being told no??? If I see the sign it would be a different story. Thanks for the reply!
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Abdul on Google
★ ★ ★ ★ ★ I purchased over $6000 worth of building material to build my deck. I was the first one to build around here with the micro sienna. They constantly bothered me to take pictures so they can use it for advertising. I was happy to help. Now fast forward to 2021. I'm not welcome there because I can't wear a mask.
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Steve Riese on Google
★ ★ ★ ★ ★ I just got back from there. I was short 6 feet of chain link fence to be ready for my pool inspection tomorrow morning.Try finding that a a big box store!
The desk folks were super friendly and helpful as was the yard worker. Two thumbs up around for my experience.
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