Ben Thanh

Name: Ben Thanh
Address: 500 Fairway Rd S, Kitchener, ON N2C 1X3, Canada, C, Canada

4/5 ★ based on 8 reviews

Contact Ben Thanh

Address :	500 Fairway Rd S, Kitchener, ON N2C 1X3, Canada
Phone :	📞 +978
Website :	http://www.phobenthanh.ca/
Categories :	Thai restaurant , Vietnamese restaurant ,
City :	C

500 Fairway Rd S, Kitchener, ON N2C 1X3, Canada

Best Vietnamese restaurant in Canada

J	Juro Idzanovic on Google ★ ★ ★ ★ ★ It's going down hill, used to be a lot better! Some of the garnish and extras for the pho that were always fresh are definetly not as fresh anymore. Cpvid has done a number on the quality here. Ramen is looking like a better option every day
N	Na Per on Google ★ ★ ★ ★ ★ Went back for the first time in a few years. The food is still pretty good, but a lot of the previous items are no longer on the menu and the service is gone down. You fill out a form and a robot delivers your food. Not that great in terms customer service.
E	Erica Lemon on Google ★ ★ ★ ★ ★ Poor customer service. I order a soup to go. When I got home they messed up my order. I called them and they said they didn't do any credits. On top of that they hang up on me 3 times. I called back and they never picked up. I don't recommend this place they are rude and non customer service oriented. Edit: December 29, 2021 Again people, I have ordered for take out. Got my order all wrong not just on one oreder but 3 individual orders. I called and made a complaint for the second time. I was asked to return the items and they offered 1 drink for compensation. I was not happy with the proposed compensation. I told them that if they do not give credits to make sure the orders are perfect for the customer. Such inconvenience to drive out there for 20 minutes for them to correct their mistake. I was very frustrated to hear them suggest, we will give you a drink if you bring it back. I said No, what was I supposed to do with one drink?... Share the drink among three individuals? They took my info and offer me credit for the next time. We will see about that. I will keep you posted when I order again.
C	Caralynn Scott on Google ★ ★ ★ ★ ★ I love the pho at Ben Thanh, but they have so many other delicious dishes. It was quiet on our visit, with lots of room in the dining area. We were surprised to see a serving robot as well... A tune humming, tray carrying R2-Eat2. That was almost with the price of admission ?
H	Harneet Singh on Google ★ ★ ★ ★ ★ Extensive menu with lots of variety, nice decor and good tasting food. However, service efforts can definitely be improved. They are not rude but don’t try to make you feel welcome in any way. It’s like you walk in, write what you need, eat and go. We had a few questions for our server but she neither gave any answers or attempted to show that she cared. In the end, we had to decide for ourselves and stick with what we knew. I have heard good about the Waterloo location so will give that a try as well.
M	Matthew Rodusek on Google ★ ★ ★ ★ ★ Fantastic food, and a delightful whistling robot delivers food to your table. The attentiveness of the wait staff is hit-and-miss though. Some visits require huge amounts of gymnastics to flag down a waiter just to ask for cutlery, other times they are quick and on the ball. The in-person experience is massively enhanced by how happy that little robot is to deliver food to the tables!
M	Molly R on Google ★ ★ ★ ★ ★ Best Vietnamese food in town bar none. Not the cheapest but the cheaper places always have lower quality ingredients and simpler flavours. Ben Thanh is consistently delicious and just such high quality. I’m sure the Thai food and the dim sum they have is good but the Vietnamese food is SO good I haven’t been able to bring myself to try anything else yet. But some of those Thai curries smell out of this world good.
T	Travelling Soul on Google ★ ★ ★ ★ ★ Nice ambiance, service by the robot , Good portions.. chicken pad Thai was different with unique flavor, not the regular one with peanuts… Steamed dim sum ? good try