Beauty Supply Outlet
3.4/5
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based on 8 reviews
Contact Beauty Supply Outlet
| Address : | 2 Steeles Ave W, Thornhill, ON L4J 1A1, Canada |
| Phone : | π +97999 |
| Website : | https://www.thebso.com/locations/on/thornhill/beauty-supply-outlet-haircuts-11854.html |
| Categories : | |
| City : | J |
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C.M. Gibson on Google
β β β β β Horrible customer service. Waited in the cash line to get assistance on finding a product because there was no one available to help. When we got to the cash, the cashier (Victoria?) had to leave cash to help us but instead of ringing up the product for us she ran back to the cash to serve other people (not thinking that we waited in line to just get this one thing). Victoria was very anxious because she had to serve a long line of people but part of that was because she allowed other customers to start their purchases and then leave and get more stuff. She's smart enough to say sorry but not quick enough to figure out how to do her job properly.
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Killa K on Google
β β β β β I purchased a professional premium hair clipper from this location. It was my first expensive purchase and so I was new and inexperienced. The owner took a new product off the shelf, and replaced it with a used product. When I arrived at home, there was hair in the product and it was dirty. What bothered me most was that it was a very expensive purchase. I would not recommend as this was a terrible first time experience.
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Paulina P on Google
β β β β β I've been here on numerous occasions. Years ago this place was actually very good. The customer service was on point and the selection and prices were great! I came back twice within the past month and both times I was not impressed. The customer service is appalling. Last week I came in and was looking for a specific dry shampoo as well as a treatment for my scalp. The cashier did not greet me and then when I was walking around and looking at different products, she started watching me and following me around as if I was going to steal. I felt so violated that I decided to skip the treatment and just buy a small bottle of dry shampoo. I did not want to be there. As I was cashing out, she barely looked at me and wasn't even polite. Even though this is a convenient location for me, I will not be coming back and if I do come back to get something and they are rude to me, I will definitely speak up this time. They definitely need customer service training.
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A. Gardner on Google
β β β β β I give this establishment a five out of five rating precisely because of its stellar front line service. The staff (Victoria and Beatta), know their products and deliver excellent and professional customer service. This beauty supply is also very lucky to have Donna at its location. Donna is an exceptionally gifted and professional hair dresser who has a massive clientele already but I could not rate this beauty supply business without saying so.
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Aarth Patel on Google
β β β β β Amir recommended me to buy Nioxin, and I had great results with the product. I recommend this store to everyone.
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Tina Tina on Google
β β β β β One of the best BSO. If you are not finding your product, be free to speak to the front desk and they will order it for you. Beata and Debbie are the best β€
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Moe Jaden on Google
β β β β β Amazing customer service I received all the help I needed and more from Ariel, couldn't be happier with my purchase and experience at BSO.
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Juhika Joshi on Google
β β β β β Visited this store to get some hair colour. I was surprised at their collection. And variety of items they have in terms of colouring. Ariana was great in explaining what colour would suit me and helped me select the developer. She even suggested a cost effective option of getting a kit instead of cup and brush separately. Thanks Ariana!
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