BCLIQUOR

clean store, a few super nice ladies work here. i've been in here once before and something weird always happens. just saw an old guy working checkout slam 2 nickels on the counter and scold a girl because she wanted a paper bag instead of plastic. weird flex bro lol

Was told by the young man who was attending the door that I had to wait outside to do an empties return. Waited 5 minutes while other customers came and went. I was not advised as to why I had to wait, was then told to come in,(by the same young man) got 5 feet in the door and had the clerk at the till tell me that I had to wait outside for empties. At this point I stood still and politely advised her that I had already waited outside and that the young man, beside me, had told me to come in. I then had a manager? Walk up and join in the conversation. I asked, in a very civil tone "may I ask as to why I was made to wait outside?" I was very abruptly told by the female manager?! That "we only let one person in at a time for empty returns." A small discussion ensued and I then stated that I only asked a simple question and didn't appreciate the manner or tone in which the answer was relayed. She was quite loud and abrupt in answering me and I felt like all eyes were on me. I then , continued into the store to do my returns only to be told by the attendant there that he'd been waiting for me for the last 5 minutes!! Lol. As an recently retired bc liquor store employee, my suggestion would be to treat customers as you would like to be treated and perhaps have your staff explain the reason for the wait or a notice outside the main doors doing so. Not every person that walks through the doors is a regular customer, thus they don't all know your rules as each liquor store is dealing with this pandemic differently.Also, get your communication going better! Sidebar, instead of restocking our liquor as Id planned, I bought 1 bottle of wine. I shopped elsewhere to restock.

Great service and a clean store.

I love these stores. The number one reason, is SERVICE! They are fantastic! Went to a small corner liquor store way in the south as they were still open and I will never return. Store was a mess, disorganized, cluttered, liquor only behind front counter which I can't see from where we are allowed to stand, and most importantly they are rude and do not care or place any value on their jobs. No pride which is a reflection on owner6in my opinion. Keep it up BC Liquor, you've earned my business! Last store I was in was Terminal mall in Nanaimo ?

Never in my life have I had such bad customer service from the cashiers at this store on my last 2 visits there. I will not be giving this store my business anymore!

A descent selection of products and friendly, helpful, staff ?

Love it, best customer service in Nanaimo. Their always going that extra mile for their customers! Great group of people!!

Made a quick stop at Nesvog's and then walked over to the BC liquor store. I picked up a very dependable (doesn't disappoint) bottle of Bodacious Malbec (red) table wine with a price point of $10.99 before taxes and I also chose a bottle of White Bodacious Pinot Grigio with a sale price of $9.99 before taxes. There is a nice light and airy feeling at this particular store, staff always friendly and they make a point of asking if they can help you or do I have any questions? Kind of gives me that small town-feel like you know everyone "feeling". Good variety of spirits, liqueurs, beer, wine, coolers, etc. Happy with my purchase and price. I know they have the finer wines available should the occassion call for it. No waiting for extended periods of time, these professionals know what they're doing and they're smiling while doing it. "That's the way, Uh-huh, Uh-huh I like it, Uh huh, Uh huh" Lol.