Avis Car Rental - Red Deer

2.8/5 based on 8 reviews

Contact Avis Car Rental

Address :

7150 50 Ave, Red Deer, AB T4N 6A5, Canada

Phone : 📞 +7
Postal code : 4
Website : https://www.avis.ca/en/locations/ca/ab/red-deer/k23
Categories :
City : N

7150 50 Ave, Red Deer, AB T4N 6A5, Canada
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Gagandeep Saini on Google

Worst rental experience …. Been in out of rentals without any problems . The lady who checked me in for the car was so rude and customer service was the worst ever . Didn’t answer any of my questions properly and was giving all standard reposes like a automated computer response ….. like I would like to ask Avis that’s how you train your employees . I asked if I can get an upgrade and she didn’t had Curtsy to even check and we went to lot to pick up our car and saw 4-5 cars on lot (she said that’s the literally car on out lot ) it’s funny they lie on your face like that. I would not recommend this location as they don’t even have common sense if someone calls you and says how are you ( you say good thanks how are you ) not juts how can I help you … worst rental location Be aware everyone out there
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Regan Fossen on Google

Each time I rent from here I always have a bad experience. The lady who oversees the rental is rude, inconsiderate, and it always feels like you’re bothering her and wasting her time. I believe this is the manger that I have felt with. I would not recommend any one renting from them. My last rental I had with them, I had booked for a specific time but no one was here to help me, because they went to wash a car. Just very unprofessional
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Marya Ak on Google

How is it possible that the Edmonton branch rents a car to GDL 5 but the Red Deer branch does not? And when I ask the reason from the person working in the Red Deer branch, she says it is an order coming from the head office in Calgary and when I ask her to give me the head office phone number, she says she does not have that number! Can somebody translate what she says for me?! It is like we are from two different planets!!! I called Edmonton and Calgary branches again and they all rent cars to GDL 5. Only the Red Deer branch does not!! Our worst rental experience has been with this branch. NOT SATISFIED AT ALL!
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Kay Turcotte on Google

Seeing all these 1-star reviews, I should have read them first! I just had a real negative experience. And for this reason, they will never have my business. What a Crusty unfriendly and hostile girl at the desk. I had booked for a 1030 pick up and I waited, and waited, to have to call at 10:45 and then finally just before 11 she came back. I think it is time AVIS send in random undercover customers just to see the how unwelcoming and condescending her attitude is. Customer service is really not something she enjoys and I personally would not want to have that representing my business on the front lines.
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Milad Rezvani Rad on Google

I had a very wierd experience in this branch! I rented a car here on October 16 without any issue. I booked a car a week after that on October 23 and they did not give me a car. When I asked why, the lady at the reception desk said that they no longer rent cars to drivers with GDL 5 driver's license. After renting cars from Budget/Avis for 6 YEARS without any problem, I was shocked by this statement. It is surprising that I can rent cars from Avis branches in Edmonton and Calgary now, but not from the Red Deer branch! So, what is the rationale behind this decision?
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Bruce Godin on Google

Do not use this location. This is the second time I have prepaid a reservation to guarantee a vehicle, to get dropped off and find they have no vehicles to rent. Then it’s 3-10 days to get a refund. Only to have to waste more money and cab down to Enterprise.
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Kelly Jones on Google

Please consider using a different Rental Company. Rented a car, drove off the lot in Red Deer, and car broke down in Innisfail in minus 25 weather. Not only was I charged for a full day rate, they also charged me for the tow back to Red Deer! Working with these folks to try to rectify, they were ignorant and very rude! What a joke! Please whatever you do, steer clear of this Avis branch!
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Charissa Splane on Google

Rules for renting from Avis: you can only rent if you are having the bestest day ever ? because obviously everyone needing a car rental is doing it in a frustration free situation. The lady who manages this location has the worst customer service skills on the planet!!!! There is a reason they have vehicles available when no other rental place in Red Deer does. After I spent an hour working through all the silly little issues one at a time. She suddenly snatched up my paperwork and stated that she wasn't going to rent the car to me because she didn't like my attitude...Knowing that my car was in the shop and my kids would be out of school soon. Just trust all of the one star reviews and try to go anywhere else. I promise you will be glad you did!

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