Aubin and Associates - Kelowna

2.4/5 β˜… based on 8 reviews

Contact Aubin and Associates

Address :

125 Hwy 33 E Suite 106, Kelowna, BC V1X 2A1, Canada

Phone : πŸ“ž +7
Postal code : 1
Website : http://www.aubinandassociates.com/
Categories :
City : X

125 Hwy 33 E Suite 106, Kelowna, BC V1X 2A1, Canada
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Richard Dunhill on Google

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I would give a ZERO if I could. I am a Strata Council Member trying to give requested documents to one of their staff. I spoke to her and gave her my telephone number and sent requested documents via email. I specifically told this person to deal ONLY with me. Instead I keep getting messages left on other council members voice mail chasing us for these documents. When I try to call her back I get transferred to her voice mail ... the message I keep getting is that this persons voice mail box is not initialized. When I phone their reception and try to explain I cannot use her voice mail they say "Just a minute ... let me put you through to her voice mail.". I say please don't transfer to me to her voice mail because it's not initialized. Then they say, you can tell her yourself - "Let me put you through to her voice mail." ????????? What the hell, I just asked you NOT to transfer me to voice mail. Apparently everyone at this place is completely incompetent. I would never deal with this company and would advise everyone else to steer clear as well.
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Joshua Wanner on Google

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I recently went into this office looking for help with notarizing some banking documents. When I asked for an appointment as soon as possible the woman at the front desk laughed at me and said "it definitely won't be in the next week or two". Not only was she dismissive and disrespectful she didn't even ask what I needed notarized. I then phoned Dhillon Notary Public and i now have a Appointment on monday. Do not use this service if you value being treated with respect
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suzie777 on Google

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Dealing with this office was the most unprofessional, unkind, awful event I have experienced in my lifetime. If you’re reading this post and have already had a bad experience with this office may I recommend filing a complaint with the Notary Public Society. There is no way Aubin and his team should be in practise.
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Kyle Rollefstad on Google

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Used Nicholas based on a recommendation from our realtor when selling our home. While signing the papers, I said that the numbers seem off and we were getting more than expected from the sale. Nick said it was fine. A day after the funds were transferred to my account and I had dispersed them to other accounts they called to say they had made a mistake and forgot to pay my realtor (hence the difference I was questioning). They reversed the deposit and sent the corrected amount through even though the funds had been used to pay off a loan, (not sure how the bank allowed this to happen without my approval?). Didn't even get an apology for the mistake.
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Lisa McNasto on Google

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Absolutely HORRIBLE. My husband and I left paper work for the purchase of our first home with Nick on the 9th of June. We called on the 20th of June to find out when we should be coming in to sign our papers for ownership. We were then told that they would not be able to handle our papers as they were "too busy" to complete it by the end of the month. We are supposed to close on our sale for July 1st. At no point were we contacted by Nick to let us know to contact a different Notary to complete our paper work. Now we are left with 10 days to find someone to complete the paperwork on our home purchase by the end of the month. As far as I am concerned, they had our information for 11 days and chose to ignore it and completely screw us over. This is without a doubt the WORST customer service I have ever received. No communication and a complete lack of respect for their customers. My husband and I will never do any business with Nick Aubin and Associates again and will not recommend his services to anyone looking for a notary. Absolutely devastated over this whole experience as buying your first home should be exciting.
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Frazer Dyson on Google

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Absolutely terrible service. Your secretary needs firing, she is shockingly bad at customer service, her conversation is not friendly at all, and she quite frankly doesn't seem to care at all. I took in two documents on a Saturday to be notarized, not even verified, simply certified. You promised me it would be completed by Tuesday and I was charged for the service. I then waited for two weeks while you "waited for Nick" to be available to sign them. After calling multiple times and questioning and putting you under pressure I still received no call about when my documents would finally be complete. Finally I called and said I would show to reclaim my documents and get a refund for your failure of service, your terrible secretary then ironically said she would check if my documents were done and return my call. I received no call, showed up , and they were suddenly done. Three full weeks late. Fire your secretary, she is the face of your company to the public. Good day.
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jasmine martens on Google

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We hired Aubin and Associates to handle our refinance. Initially they were scattered and unorganized. They forgot about out signing meeting and when we finally had our last minute signing they had the wrong paperwork. Then things got even worse. My bank transferred the founds to Aubin and Associates but Nick never deposited the founds into my account. Now a few weeks of missing close to a quarter million dollars and Nick is completely unreachable.
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don on Google

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Not happy with these guys at all . I was told it would take 2 weeks to get an appointment for a notary to witness my signature and sign it themselves that would take less than 30 seconds . Ridiculous !!

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