ATB Financial

4/5 β˜… based on 8 reviews

Contact ATB Financial

Address :

48 McKenzie Towne Ave SE, Calgary, AB T2Z 3S7, Canada

Phone : πŸ“ž +978
Website : https://www.atb.com/resources/find-a-location/calgary-mckenzie-towne-branch/
Categories :
City : Z

48 McKenzie Towne Ave SE, Calgary, AB T2Z 3S7, Canada
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Wil Lakatos on Google

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*This review is by no means in regards to the great people that work at this branch location...as they go above and beyond what they are capable of doing, this is more towards ATB Financial in general* This is my home branch and I don't know how better to reach the company directly. I am without a doubt very disappointed with the fact that they prize themselves with helping small business in Alberta thrive...and during the time as a company we need them most we are pushed aside for a reason yet I can not understand! Without going into detailed numbers I recommend individuals who are looking to grow their business to go with other 'larger' banks (and this statement hurts me the most to say as I am a HUGE advocate for supporting as much local businesses including banks as possible)! They are great for simple personaI use, but after a rough road dealing with them I will most likely now be forced to go with another bank for business and personal. (if things change after this post I will retract my review accordingly)**
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Brandi Edwards on Google

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Always so slow......... Always. But it's where I have to go. Would rather go to the branch in Douglas Glen
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Justin Van Meeteren on Google

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Over the years atb has hiked fees, added extra charges and nft fees. Staff at this branch have zero knowledge about their own products, had to return 3 times for a visa debit. Do not recommend.
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Mark Zhang on Google

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Something annoying happened at Teller counter when I paid off my mortgage loan due to lack of training staff at ATB McKenzie Towne. Thanks to Fuiming Choo that help me communicate with the branch and got the matter resolved quickly. It was nice to do business with her. I tried to write a new comment about excellent service from this branch but was only able to edit the old one. Many thanks to Fuiming and team to help me restore my messing on my account. Every time I enter the branch, I feel a warm place like my home. Consistency of beyond customer satisfaction service delivered from this branch is all I want to say. Thank you all.
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e r on Google

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I had a great experience with Shannon one of the tellers at ATB mckenzie Towne branch. She had amazing customer service. Made me laugh. Very sweet. And the most helpful person ever. She is Awesome and does a Great job.
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Will Willson on Google

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Awful location. They lock their ABM doors at night so customers can't get in at all and just leave a note saying sorry for this inconvenience. Then their drive through ABM has a note saying it's broken. If the drive through is broken how can you lock customers out of the main one inside the front doors? What is it about ATB that they can't do simple things right like allow their paying customers to access their cash. I walked across the street to TD bank and used their working machine and paid a fee to them instead. Save yourself the trouble if you are considering this location go across and open an account at the TD instead. The TD also was able to give me $50 bills in the machine which ATB still does not have and only gives $20. ATB used to be all about the customer experience and now it's all about the bottom line. Might as well go somewhere that does it better.
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Hsueh Li on Google

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Have been working with Fuiming for the last few years. She’s been excellent to deal with and really appreciate her patience.
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Kristina Strong on Google

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If this is where ATB Financial’s Sr. manager of Operations Beth E. works, tell her she needs to update her address. We’re tired of her chunky ULine catalogue taking up our mail space.

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