Aqua-Tots Swim Schools North York
4.5/5
★
based on 8 reviews
Contact Aqua-Tots Swim Schools North York
| Address : | 81 Gerry Fitzgerald Dr Unit A7, North York, ON M3J 3N4, Canada |
| Phone : | 📞 +89 |
| Website : | https://www.aqua-tots.com/north-york/ |
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| City : | J |
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Sarah A on Google
★ ★ ★ ★ ★ Terrible system. My son is constantly getting his classes rebooked because there’s always a “problem” with the pool. My son has a bunch of makeup lessons that he is barely able to use because there is no availability. They expect me to call everyday to ask if there’s an opening as if I’m not busy working mom. Also my son has been here for months and he hasn’t learned a thing. I feel like there 30 min classes are very useless. Take your kid somewhere else, this place is just a quick “money grab” and they want it to take forever until your kid learns how to swim for that same reason.
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Laurie on Google
★ ★ ★ ★ ★ It did look bright and clean, but I took my 12 yr old in to ask about lessons and the person at the desk assured me they did lengths and taught diving. The pool is no more than chest deep - she reported 1.2m - and that is really unsafe. I shudder that kids are being taught that this is ok. It is probably possible to do lengths, but it appears that this pool really is for 'tots' and no more. I was not impressed. In fairness, I cannot comment on their instructors.
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B G on Google
★ ★ ★ ★ ★ Yes, your child will learn to swim and become confident in the water. However, they hold the kids back in their levels for far too long instead of moving them up to challenge them at the next level. Instead the kids are no longer learning anything at the lower level.
There is zero communication between the instructors, on deck supervisors, and management/ownership. Our swim instructor had informed us that our child was ready for their evaluation while the on deck supervisor disagreed. 2 weeks later our swim instructor recommended again that our child be evaluated to move up to the next level, only to be told again that our child is not ready.
As other reviews have stated, it’s a cash grab. They try to keep you in the previous class for as long as possible to keep you enrolled longer and/or they just don’t have enough classes/instructors in the next level to accommodate your child so they come up with some excuse to keep your kid in the previous level.
Our family has had enough. You’ve stopped challenging our child and they are no longer learning anything. I suspect others feel the same.
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Brenda Duarte on Google
★ ★ ★ ★ ★ This location of Aqua-Tots has the highest of my recommendation. The front staff is the friendliest and you feel so welcomed as soon as you enter. My son has an amazing time and always looks forward to the week after! The training staff/ swim instructor’s are amazing too they pay full attention and are good really good with the kids.
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Gabrielle Ho on Google
★ ★ ★ ★ ★ Since joining AquaTots almost a year ago, we've seen a huge improvement in our son's swimming skills and confidence in the water. The facility is clean and spacious with individual shower and changing stalls. The employees are incredibly friendly and helpful! We love that the coaches provide feedback after each lesson, and we have the ability to book make-up classes if ever we miss a regularly scheduled class. We are very happy with our experience at AquaTots North York.
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Golsa Seddighi on Google
★ ★ ★ ★ ★ I love this place! I am soo pleased with the staff! They are very professional, knowledgeable, and courteous. I recommend coming here for all of your kids' swimming needs. We have both kids with Aqua-Tots swim schools in North York, and it has been amazing to see how they progressed in eight months. They learned new skills and an interest in swimming. I also want to compliment makeup classes, it is a great option if you can not come to class for any reason you can book another time for the makeup class.
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Nancy Debassige on Google
★ ★ ★ ★ ★ The staff are great, they greet you by name when you enter, they are helpfully with scheduling, we are very happy with the service.
The location is clean, the water is warm, the coaches work well with my two boys (5yr and 2yr). Coaches are encouraging, they keep the kids smiling, it’s been about a year now, my boys look forward to going and honestly so do I. The one time my youngest melted down in his lesson he was handled very well, they even kept him engaged. The kids never seam to forget about the small treat the staff have for them after each lesion, I swear my boys can’t want to get that lollipop.
My family always takes advantages of the family swim, we get to jump in the pool for some free time with the boys to play and practice with them.
Watching the boys progress thought the skills, helps me feel better knowing they are that much safer this summer.
The only criticism I can offer is once a while there is small line up for the shower.
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Aa B on Google
★ ★ ★ ★ ★ We love Aqua-Tots North York. My two daughters have been enrolled in swimming lessens for 10 months now and we are very happy with the progress they’ve made and the confidence they’ve gained in the water. The flexible schedule and the chance to have make-ups if you miss a lesson due to sickness or vacation is very helpful. The kids love the nice warm water and the friendly staff and they always look forward for their next visit. The instructors are well trained and professional. I like that they have a curriculum and specific skill sets for each level and that you can see your child’s progress in the skill chart. Great staff, clean facility and convenient location all in one place.
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