Animal Care Centre-Okotoks - Okotoks

4.2/5 β˜… based on 8 reviews

About Animal Care Centre-Okotoks

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Contact Animal Care Centre-Okotoks

Address :

144 Crescent Rd W, Okotoks, AB T1S 1K2, Canada

Phone : πŸ“ž +98
Postal code : 1
Website : http://www.animalcareokotoks.ca/
Categories :
City : S

144 Crescent Rd W, Okotoks, AB T1S 1K2, Canada
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Lisa Miller on Google

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We love the Animal Care Centre! Genuine, compassionate and caring staff. Dr. Dianne Genereux is the most professional, knowledgeable and caring veterinarian we’ve ever known. She recently performed surgery on our 12 year old dog and she is obviously no longer in pain and happier than ever. We are forever grateful for the care of all of our animals from the Animal Care Centre. They are incredible!
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Colleen MacGregor on Google

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We will miss you as we move as we have had the utmost trust in you all at the clinic. We so appreciate your excellent compassionate care over the years with all 5 of our beloved dogs. Thank you for helping us to prepare our dogs for the big move thinking about all their needs we were unaware of. It will be hard to fill your boots!
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Lynn Joyce Berry on Google

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Excellent service and follow up with our dog who had many issues over his life. They provided compassionate and kind care.
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Patrick on Google

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I have been waiting for three weeks for third baby shot and l m late for 7 minutes for appointment. However they say my appointment canceled as l late for almost 10 minutes. I said l drove 35 minutes get there and because it’s baby shot my puppy needs shot today But they said we are fully booked I complained for that situation and wanted to see the doctor.but l couldn’t. they didn’t make an appointment because sβ€œ β€œl was rude to them β€œ l had to drive back to home 35 minutes Without having a shot. I never recommend this animal care clinic to any one..
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Shaye Lafferty on Google

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We brought our dogs to this clinic for years and had no issues up until the final few years of our pets' lives. It saddens me to say that in the end it honestly felt like it was more important for this clinic to generate a profit off of us, than to provide quality compassionate care for our dogs. We would have done anything for our pets, but it got to a point where having to deal with this clinic-both Dr. Genereux and her staff-was daunting. Dr. Genereux's bedside manner, in particular, was appalling during our last few interactions with her. I'm not sure if we just caught her on a few bad days, but as a pet owner/dog lover and loyal client of this clinic for many years, her disrespectful tone and insinuations were out of line. I have no doubt she is a well qualified veterinary professional, but there is more to being a good vet than just the qualifications. We will not be returning to this clinic for future animal care.
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Wayne Letcher on Google

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They certainly live up to the "Care" in their name. The thoughtfulness and attention we received from the staff of the Okotoks Animal Care Centre was greatly appreciated. Our 2-year-old golden retriever, Meeko, was treated for cancer, and was made as comfortable as possible through the whole ordeal. I can't say enough thanks for how Meeko's suffering, and our own, was made more tolerable through the efforts of the professional staff at the Centre. Thanks so much.
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Travis Rott on Google

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I have really enjoyed the service of Diane and her team. We had been being our cocker spaniel to her for six years and no matter the issue big or small they were always understanding of our needs. When the time came up for our girl they showed true compassion and true tears with us and for us. We have now gotten a new girl and I wouldn’t bring her to another place. Diane is an exceptional vet and truly caring for our furry friends.
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Rebecca Hanrahan on Google

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The team went above and beyond for my dog. They were so gentle and kind to my anxious mutt who doesn't do well at the vet. They made adjustments to thier personal schedules to so my pets procedure could be done within just days of his initial assessment, ensuring his pain was taken care of and he didn't have to suffer. The team explained all the costs, best and worse care scenarios and really made me feel like my dog was in the best care possible. Thank you so so much Dr. Genereux and Alyssa. You're kindness does not go unnoticed and is extremely appreciated. The front desk was also very thoughtful, pleasant and took steps me make sure I didn't have to wait unnecessary. I'd highly recommend this clinic for fantastic bed side manner and keeping clients upto date and informed.

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