Ancaster Jewellers
3.8/5
★
based on 8 reviews
Contact Ancaster Jewellers
| Address : | 88 Wilson St W, Ancaster, ON L9G 1N2, Canada |
| Phone : | 📞 +98 |
| Website : | http://www.ancasterjewellers.com/ |
| Categories : | |
| City : | G |
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NICK GUASTADISEGNI on Google
★ ★ ★ ★ ★ I have used this jeweler twice in a span of a few years, both times for the purpose of repairing/refurbishing wrist watches.
The first time I asked that a piece willed to me by my later father in law be refurbished, crystal changed, dial and case cleaned. He returned me the watch some time later with the newly installed crystal scuffed. When asked about the damage the owner became agitated and confrontational. I paid and walked out thinking if I had more time I should of taken the watch to Toronto for repairs.
The second time I brought in a watch that had to have its indices re attached , In the conversation with one of the owners I advised that if possible could they apply some glue to the back to reattach a little more firmly, advising I was a very active person. . Some time later I went to pick up the watch . Upon inspection I noticed a blue smudge by the 11 oclock marker, when I questioned the owner in regards to the damage he became agitated , stated it was caused by the excess glue being removed. I advised that the resale of the watch was impossible he advised the watch was worthless anyway. (Watch U Seek F71)
This so called Horologist, seems to believe the worth of your property is inconsequential to him and his craftsmanship very questionable.
I recommend from my experiences , use another jeweler whom actually cares.
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Sophia B on Google
★ ★ ★ ★ ★ Went to buy a gold bracelet. The sales lady was rude and unwilling to help. Never coming back
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Matt on Google
★ ★ ★ ★ ★ I'm not one to typically write poor reviews but in this case I felt it was important to do so. I have used Ancaster Jewellers twice in the past couple years to do some work on my high-end watches. Both watches were returned in worse shape then when dropped off. The first watch was returned with a rattle inside and I was told it was like that when they received it. It cost me several hundred dollars to repair and I truly believe they swapped in a faulty piece so that they could sell me a full servicing. The second visit I only need some minor work done and the watch was returned with countless number of scratches and dings. This piece is so special to me it brought tears to my eyes. Joe is a great customer service representative and I'll miss my chats with him, however I will never step foot in that store again.
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Lynne B on Google
★ ★ ★ ★ ★ I have had several heritage pieces of jewelry repaired, purchased new custom designed pieces, and off-the-shelf items. The workmanship, quality and friendly service have been very good. The only slight drawback is that repairs sometimes take a long time. But overall this is an excellent shop.
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Olivia Kowalczyk on Google
★ ★ ★ ★ ★ Did my necklace loop way to small for a standard size necklace, then went back to get it fixed. did not follow what I told them to do and took out what they originally did and charged me extra for that too. Would not recommend going here to fix jewelry. Spent almost $100 for a $20 job. Unbelievable.
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Will Cross-Bermingham on Google
★ ★ ★ ★ ★ I had an excellent experience working with Russell to design an engagement ring. He is a talented designer who worked hard to meet my very tight deadline. I appreciated the store's approachable attitude, and they know their stuff!
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Andrew Barichello on Google
★ ★ ★ ★ ★ Dealing with Ancaster Jewellers has been such a great experience. I personally dealt with Russell, he explained and went through many details on the piece I bought. Ancaster Jewellers as a whole comes across as a very experienced and very professional company. I couldn’t suggest it more.
Thank you Ancaster Jewellers!
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Loren Alexander on Google
★ ★ ★ ★ ★ My husband's aunt recommended I go to Ancaster Jewellers for an appraisal. The owner and staff were friendly, professional, and answered my emails quickly. The appraisal was a fair price and much less than I was expected to pay. The owner was kind enough to rush the appraisal so I didn't have to go too long without my ring since he knew the sentimental value it has for me. They even cleaned my other ring for free! Thank you Ancaster Jewellers!
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