AMJ Campbell - Edmonton

When I selected AMJ Campbell to do my move, I chose them because I dealt with them before and they are the largest in Canada and didn’t think I would run into any trouble. I dealt with Suzanne Bacchus who was initially quite responsive to emails including when I needed boxes, arranging a date of the move and paying the $250 deposit. My understanding is that when you confirm a date of a move, it would also include the start time as well. However after paying the deposit, when I inquired into the time of the move for the purposes of setting up the moving elevator in my apartment, she ignored my emails and after making several inquiries, she indicated that it wasn’t her problem and was another department’s problem. After threatening to move my business elsewhere as I couldn't work with a move date with no start time, I was told the deposit was non-refundable and they would work with whatever time I set on move date (which was 1.5 months away). I proposed several times during the day and each time slot was ‘rejected’ for various reasons like ‘warehouse not open or workers on break’. After threatening to go on social media if I didn’t get my refund, I was told I would receive a refund of $250 as a one time exception with a cheque in the mail sent by another department. After a month passed, I still didn’t receive the refund cheque and was told that I had to remove my one star on Google Reviews in order to possibly qualify for a refund. I told them that I decided that at this point, making the truth known about the service provided by Suzanne Bacchus at AMJ be made public is more important than receiving a refund in exchange for keeping my mouth shut. I will be following up with a letter to the headquarters regarding what has happened here. My recommendation, before you make a deposit, make sure you are assigned a start time with the move date and ask for all the terms and conditions of the deposit instead of trusting their integrity

Awesome group of moving people, especially Kyle and Muhan (not sure if I got spelling right on name and I apologize to him for that). Both should get a bonus. A very big thank you to your company. I would highly recommend AMJ as a very easy and competent moving company to deal with, right from the quote to the unloading.

Had two different crews for move out and move in and they all were exceptional, professional and did an amazing job from start to finish. The Admin and office staff also did an amazing job with organizing and scheduling and were great to work with. I have quite a few fragile antiques and all were handled with utmost care and arrived safely. Would highly recommend them as well as their storage facilities. Great people to work with.

We used AMJ to move office furniture across the country (Alberta to Ontario) and they were absolutely amazing to work with! Everytime I reached out to the company, they were always fast to answer! The building that we were moving into required various permits and requisitions to be provided, and AMJ was able to accommodate and adhere to all policies requested! Aysha is a wonderful asset for your company, and I cannot recommend AMJ enough! If we ever have to move again, they will be my first call! Thank you for all of your efforts and phenomenal service.

I have used AMJ Campbell for every move in last 15 years with no issues. All staff are very professional and make every effort to meet your needs. I would not hesitate to recommend them for business or residential move. The movers were quick, efficient and took excellent care of my belongings.

AMJ Campbell was instrumental in getting our office move done. They were organized, professional, friendly, competitively priced and easy to deal with in all aspects of our move. We would use them again and I would not hesitate in recommending them to others.

Third cross Canada move with AMJ Campbell. Everyone involved was highly professional from the office (Aleasha) to most certainly the highly professional and friendly packer (sorry I forget his name at the moment!), and the professional and friendly drivers Tyler and Taylor! Seriously great, fast, careful service. And while it was expected -- the industry sadly DOES have a reputation -- the difference between quote and final cost was more that a bit shocking -- time to simply give the actual cost up front, moving industry! But that aside, thanks for the stress free move (other than the price shock :) ).

We were so happy with the AMJ experience, from the first visit from their rep, to the day after moving when they came to pick up the big bags to dispose of them. Everything went so smoothly, and their planning system showed us how to be organized for moving day. The movers were great - professional, respectful and nice. I especially appreciated it when I heard the supervisor tell the fellows that they were doing a great job. Definitely recommend AMJ. Deserve 10 stars.