AMA - Alberta Motor Association

3.8/5 β˜… based on 8 reviews

Contact AMA - Alberta Motor Association

Address :

524 Willow Park Village, 10816, Macleod Trail, Calgary, AB T2J 5N8, Canada

Phone : πŸ“ž +78
Website : https://ama.ab.ca/centres/calgary-willowpark
Categories :
City : J

524 Willow Park Village, 10816, Macleod Trail, Calgary, AB T2J 5N8, Canada
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Ellen Evans Kinghorn on Google

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As an AMA member for over 25 years, I was very disappointed in customer service at this location and won’t be going back any time soon! After making a special trip to Willow Park on Tuesday, March 8, to buy travel insurance, I was duly informed that there would be no customer service that day as they were fully booked and that I would have to make an appointment for another day. Calling to do just that, I find out the earliest appointment available would be March 16. But today, March 9, I decided to drive over to the 17th Ave AMA location and was ushered in almost immediately upon arrival. No appointment necessary. I bought my travel insurance but was gobsmacked that I had to pay almost double from a quote given me, also at Willow Park, on December 7, 2021. The Willow Park agent failed to advise me that my birthday on December 12 would seriously affect that quote. My hesitation on that particular day and until now, was because I was not sure COVID restrictions being invoked in both Canada and Europe might affect April air travel plans. However, if the agent had taken a moment to advise me about the age complication, I would have purchased the insurance on the spot! Looking for travel advice anyone? Lesson learned.
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Victoria Field on Google

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I had an amazing experience with Laura from Business Registry Services. She was VERY knowledgable and was able to easily help me with my corporate changes and annual return. Such friendly, professional and cost effective service. I would 10/10 recommend using AMA Business Registry Services.
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Tracey Matheson on Google

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AMA driver was faster than estimated. He filled my tire, and put me back on the road. I was in the middle of no where, it was late, I was stressed, I had a a creepy car lurking by. Driver waited till I was gone, made sure my tire was safe to drive on. Will continue my membership
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T Bowles on Google

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Just had an amazing experience here. Had an agent (maybe Robert? - his name tag said serving members since 96) who was very efficient and clear. Went in for a license renewal and he caught the fact that my registration was expiring next month and pointed it out to save me an extra trip back. Hard to find people like this anymore - great experience.
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M E on Google

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Had an appointment for registry services. Shoutout to Tanya for the amazing service! Her kindness and enthusiasm was just the icing on the cake! I also want to compliment the amazing reception lady. She never missed a beat. She was efficient and kind! Now I know why this AMA location is the best in Calgary. Well-deserved! I hope you folks always deliver great service and never change!
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Christine Osborne on Google

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During a stressful time, I had to whip in to get my car registration renewed. Everyone here treated me so well. I have never done a google review, but I had to because their service was so amazing! The Covid protocols and cleanliness of the facility were wonderful to see. There was also a man at the front (encouraging mask use etc) that saw a woman with a disabled child and actually ran to the door to ensure she didn’t have to open it. What kindness! Thank you!
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Peace Be Still on Google

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Had a tech show up to change from my winter tires. He insisted the replacements were also winter tires…no proof. Then started fault finding. Rolled one tire measured it to find one side was 3, another side of same tire was 4 but basically was looking for the lower side. He said 2 tires had good treads- over 4, one was low on air(but showed no leaks) and yes the forth he measured had varied measurements. He canceled my appointment, took pictures and then boom….he asked to give me a quote for 2 tires from Lube City. Turned it down of course. Wasted my whole hour… after he showed up late and was more intent on selling tires. I had used the same tires before Winter - a licensed mechanic works on my car. It was my first time trying the AMA mobile tire change. My previous experiences have been extremely pleasant. I would still recommend AMA to others.
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Donald Walker on Google

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I had to use my AMA Membership on the weekend my car was olive oil and I was unable to open the hood to do to some mechanical work that was done on it previously. I called him he and requested a courtesy tow. The level of service I received from both the agents that took the call and the driver who worked with city wide was amazing they got my car towed home perfectly quickly and safely I was also able to catch a ride with the driver so that I didn’t have to front the bill on an Uber. If you don’t have an AMA membership and you drive a car I would suggest that you get one because like me, you could save money on a rather expensive tow bill. It’s also nice peace of mind to know that somebody is out there that you can call and get roadside assistance.

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