Altair Electronics

3.9/5 β˜… based on 8 reviews

Contact Altair Electronics

Address :

27 Pinnacle St, Belleville, ON K8N 3A1, Canada

Phone : πŸ“ž +999
Website : http://altair.ca/
Categories :
City : N

27 Pinnacle St, Belleville, ON K8N 3A1, Canada
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Jamie Deloyer on Google

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I dealt with Len and Dave regarding a warranty replacement on my MacBook Pro keyboard. They were both knowledgable and efficient and had my computer back to me the same day I dropped it off. Highly recommend for any AppleCare needs. Thanks!
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Amelia Amelia. on Google

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Excellent customer service! They treat students particularly well: they were really busy over the Christmas break but made time to fix my computer and retrieve data before the beginning of my school semester. They were very honest about the repair costs and it ended up costing less than their initial estimate.
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Brandon Macdonald on Google

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The most professional and amazing electronic repair shop in Belleville! They did an amazing job with my Macbook Air and went above and beyond to get it back in time to me for school. Thank you Altair!
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C Hart on Google

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Gave me an accurate quote, did a good job replacing the battery on my MacBook Pro & had the job done really quickly (same day once the part was in). Maybe a bit terse, but got the job done.
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Samantha Penlington on Google

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This is the second time I've had to take a computer into Altair to get fixed. The staff are very nice and helpful. Their pricing is more than fair and the turnover time is fantastic - just 2 days! (Much better than the 2-week turn around for the mail-in service Apple offers). Thank you!
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Trevor Payton on Google

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My wife's iPhone needed its battery replaced (surprise, surprise!), and we didn't want to wait a few weeks for Apple's mail-in solution, so I found Altair Electronics (an Authorized Service Provider for Apple products) on Google. I highly recommend them! Most importantly for a service provider like this, the people at Altair Electronics are highly knowledgeable. On Monday this week, I originally spoke over the phone with Len, who clearly explained what would need to happen in order to resurrect the phone. He gave me a straight-forward quote and suggested that I drop off the phone this morning (Wednesday). For the kind of surgery that the phone required in this case, it was necessary for us to disable the FindMyiPhone feature. However, I had been unable to do that, because we couldn't even turn it on. Nevertheless, when I walked in this morning Len was able to help me make it happen, with no problem at all. When I described in further detail the problems we were having with the phone (that it wouldn't even charge anymore), he mentioned a couple of possible reasons for those problems, beyond just the battery. Our initial intention when we spoke over the phone was simply to replace the battery, and so Len assured me that if the problem was something further than that, he would certainly call me first. Sure enough, a simple battery-swap fixed everything. Less than 3 hours later, the phone was ready to go, and as good as new! Their prices were more than fair (and exactly as originally quoted), and their service was second-to-none. And in case it isn't clear yet, I also found Len to be very friendly and professional. Altair Electronics is now my go-to place when my electronics need some TLC!
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Melanie Veenstra on Google

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My MacBook Air screen went black so I took it in. I received excellent, friendly, and honest service with clear communication. I chose to replace my 6 year old computer with a new product. My files were all moved to the new computer and the malware on my back up cleaned up on the new system. I highly recommend Altair.
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Steve Punchard on Google

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So…I called ahead about a problem I was having with my browser…a problem where pages would sometimes show up or not. Larry said he’d take on the repair and I was to drop off my computer. That I did but what was weird was he never came out from behind his enclosure speaking to me from behind frosted glass and I never saw his face. Follow up calls to him after that were not answered and messages not returned. After a week I finally got him on the phone and he said to come on down. When I got there I finally connected with a face and he told me he had just touched the computer for the first time (and I mean this was my computer being away for week…absolutely distressing!). But what he said turned out to be right on the mark: my computer was dying fast. He heard noises on the computer and things just didn’t add up. β€œBack up immediately”. He wasn’t about to attempt any repairs. I wasn’t sure to believe him because of the poor customer service but I did the backup anyways. Well low and behold he was right…the whole thing completely gave up for good within 2 weeks. Lucky I did that full backup. Bottom line: poor customer service but very smart technician.

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