Alta Vista Flowers
4.6/5
★
based on 8 reviews
Contact Alta Vista Flowers
| Address : | 1181 Bank St, Ottawa, ON K1S 3X7, Canada |
| Phone : | 📞 +7 |
| Website : | http://www.altavistaflowers.com/ |
| Categories : |
Florist
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| City : | S |
| Description : | Compact strip-mall shop providing bouquets, floral arrangements, green plants & gift baskets. |
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Mick O'Hagan on Google
★ ★ ★ ★ ★ When ordering from the website be sure to specify a time of delivery in the box for ‘delivery instructions’ if timing is important. My mum was delighted with the bouquet she received, the premium Florist’s Choice, and was impressed with the nice message left by the delivery fellow confirming they’d been left on her doorstep. Thank you Alta Vista Flowers.
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Michael Pappas on Google
★ ★ ★ ★ ★ Ordered online a few days ahead of Mother's Day for home delivery. Mom was very happy with the flowers. Easy experience using their website. Happy to support a local community florist.
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Angela Fok on Google
★ ★ ★ ★ ★ Ordered a same day birthday bouquet to be delivered to my mom and they were beautiful, fresh, and speedy. The customer service over the phone was also exceptional. Will definitely be ordering again!
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eric Glover on Google
★ ★ ★ ★ ★ Update #2: Replacement flowers have arrived. They are so pretty and well arranged. A huge improvement from the first time! Their customer service was great in dealing with the situation.
Update: They have reached out to me and offered a replacement bouquet to be delivered. Will update again once it arrives.
Very disappointed with the arrangement received today. It looked like they were missing types of flowers so they threw together what they had left. Bunch of random greenery, broken pieces, not full looking AT ALL. It looked nothing like it was supposed to and they arrived in very cold water and are all droopy. The card it came with was ripped in half in the holder. Also came with no flower food so i can’t even begin to try and improve their state. I paid $65 for these... the next morning one of the flowers was completely dead along with some greenery.
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Isabeau Landry on Google
★ ★ ★ ★ ★ I Have been a patron of Alta Vista Florist since 1984 and have always receive amazing service from the heart. They are creative with high quality long lasting flowers. Now with the added bonus of Trillium bakery, we have the opportunity to also send comfort foods along with flowers! Love, Love Love.
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Eric on Google
★ ★ ★ ★ ★ *EDIT* Was able to leave a message and they called me back very quickly to apologize. Turns out they ran out of flowers at one point, then by the time they were able to get the rest of the orders ready it was too late to deliver. They also called the recipient to explain and apologize and gave me the option to have the flowers delivered to the home address or the work address since it's Monday now. Have used them in the past and never had an issue, so just seems like a one-off bad situation. In the past they've managed to get last-minute orders out, and they're always very well-received, so I'll give them another shot in future as I've usually had great results with them.
Original review: I ordered Mothers Day flowers last week for delivery on the 8th. Paid for the nicer arrangement, even did designer's choice to make it easier for the shop because we're not picky. Their website says to do it at least two days in advance and I did it three days in advance. Nothing came yesterday.
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Mel G on Google
★ ★ ★ ★ ★ I ordered the Designer's Choice for my mother's birthday. She was thrilled with the beautiful bouquet, and so was I.
Thank you!
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Sabrina Lenhart on Google
★ ★ ★ ★ ★ My husband and I both have ordered multiple times from here. We've never had any issues or complaints and usually go for the florist pick. For the smallest option, I feel like there are a lot of flowers given, and it's perfect. The fact they deliver and will go all the way out to Greely! Fantastic! I really love this floral shop. I even bought a bouquet today for my best friend to brighten her day and I ordered the cupcake on the side, she said it was fantastic! I never ordered a baked food item before, so I didn't know what to expect. All around, great store. A side note to my fellow customers... retail and the pandemic have hit; please be patient! The lack of staff and overflowing orders can be difficult to juggle. If you can afford some time to the lovely people at the store, I nearly guarantee myself you won't be let down!
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