Alberta Precision Laboratories - Calgary

2.6/5 β˜… based on 8 reviews

About Alberta Precision Laboratories

We are Canada’s first and largest provincewide, fully integrated health system, responsible for delivering health services.

Contact Alberta Precision Laboratories

Address :

8120 Beddington Blvd NW, Calgary, AB T3K 2A8, Canada

Phone : πŸ“ž +77
Postal code : 3
Website : https://www.albertahealthservices.ca/
Categories :
City : K

8120 Beddington Blvd NW, Calgary, AB T3K 2A8, Canada
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Shirley Huang on Google

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Professional, courteous, and empathetic staff! My dad needed to get blood work done last minute before a diagnostic test, but we didn't have the physical copy of the requisition form and were waiting for it to be faxed over. We stood in line for around 10 minutes before reaching the reception desk, only to discover the form didn't fax over in time. They kept note of our spot on the waitlist so we didn't have to start waiting all over again. Once the fax came in, it was all smooth sailing from there. Overall we spent around an hour from checking in to drawing the blood and leaving the lab. I would say this is a pretty typical timeframe, as there were tons of other people waiting on a Tuesday morning at 9:00. The staff were as efficient and organized as they could be, and so incredibly nice too!
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Michelle Lamb on Google

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Very straightforward process of Covid checks, check in for appt, and blood work. Everyone was very friendly and my phlebotomist Diane was incredible! I’ve always been a hard poke but she got it done right away. I definitely recommend having an appointment as seems like there was a long wait otherwise.
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Clennon A on Google

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The folks who complain here are mostly walk-ins, which I understand that 2 hours wait and longer is abysmal. BUT If you are able to book an appointment ahead of time then it's just so much easier, great people over there who do a fine job, never had any issues waiting too long or anything when it comes to appointments.
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Doug Wong on Google

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I've probably been here about a dozen times in the past decade for one sort of test or another (mostly blood work). I'm not fond of needles (who is?) but each time it was relatively painless to get blood samples regardless of who was on staff. Most times I've booked appointments online and found the system easy to navigate. However, they are a busy site so it can be several weeks to find an opening. In that case, I just go for a Walk-In appointment. It's generally a wait of an hour so I just bring along something to read to occupy the time. During Covid it has taken a bit longer due to all the added safety protocols. The one thing that would be helpful is to have an option to receive an automated text message approximately 15 minutes before an appointment is available. This would free up time for people to do other things while waiting. The staff I've encountered have always been great so I would definitely recommend this place based on my experience.
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Dan Doram on Google

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I've used this clinic for all my blood work since moving to Calgary 2 years ago and I've been very happy with the service I've received. At first I booked my appointments ahead of time but recently I've resorted to arriving early (6:30 AM) and have never waited more than an hour to get through the process. Considering the demand and all the Covid protocols that is not an unreasonable wait time. the staff have always been pleasant and professional.
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Leona Doram on Google

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I received excellent service! Thank you so much. I went in as a walk in patient at 3:38 today and was leaving with my blood work completed by 3:43. The tec was very pleasant and even did a happy dance when I said I was one year cancer free. I shall be returning for all my follow up blood work! Thanks again! Definitely a five star visit!
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G Pandher on Google

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Ridiculously long wait times. Lab opens at 6:30, got here at 6:34 and the line was already wrapped around the corridor. I get that seniors wake up early and have nothing to do all day, but it would be courteous to leave this prime time for those who work or have other things scheduled. Finally got to reception and checked in at 7:05, and then waited. And waited. And waited. Currently 9:00 on the dot and have at least been called into a room. Any tech in sight? No. So we continue to wait… and wait. From the information I’ve gather, they have a skeleton crew until 10 which is when their full staff load arrives. Would it not make sense to be fully staffed from open to close, knowing how many people come in first thing? As well, after asking, I was told that patients are prioritized based on complexity of their requisition. So the less things you need done the faster you will get seen. This is ridiculous, should be first come first served with full staff capacity. Would never come here again, have never waited 2 hours for bloodwork. As I type this it is now 9:05. So EXACTLY. 2 hours of waiting. For a 5 min appointment. Make it make sense.
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Joe Brown on Google

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You know I would just like to say that the staff are really nice and helpful. However why the one star is the fact that I booked an appointment 1.5 months ago for a certain time in the early AM. When I arrived there was a ton of people there and I had to basically wait in the line up past my appointment time. Not sure why they got rid of the appointment line and the walk in line. Pretty dumb as far as I’m concerned. I asked the lady at the front and it’s not her fault however she had no explanation. They need to have a better system. The lady controlling the line up’s was amazing. The lab tech was amazing. But they need to help the people who take time and effort and months of waiting to get their appointment. It’s not fair to have an appointment at a certain time and the walk ins are getting in before us. Hope this will be better next time I have to come there.

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