A&W Canada
3.9/5
★
based on 8 reviews
Contact A&W Canada
| Address : | 931 Upper James St, Hamilton, ON L9C 3A6, Canada |
| Phone : | 📞 +8998 |
| Website : | http://aw.ca/ |
| Categories : | |
| City : | C |
| Description : | Fast-food outlet serving up namesake root beer & floats, plus burgers, chicken & fries. |
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DArcy Wright (Artista) on Google
★ ★ ★ ★ ★ I found the drive-through very slow from the minutes long wait to order then the longer wait to get the food. Then the price. $14.89 for a burger combine? Not again, lesson learned
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FINNattic on Google
★ ★ ★ ★ ★ I wanted to give one star because of how frustrated I was with my order tonight but the A&W usually is great staff, quick with food and the right order!
Tonight, I ordered 2 kids chicken meals, I recieved burgers, I asked for mustard and onion only on my mama burger and it had a single drop of mustard. I dont get to go very often and to have it messed up was disappointing.
I know it was an honest mistake because they gave me the dipping sauce for the chicken nuggets, assuming the chicken was in the kids meals.
I will go back for sure. It is really good food, but I'll definately be checking my meal before I drive away.
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Jordan Bullen on Google
★ ★ ★ ★ ★ Had one of the worst customers service experience I’ve ever had at an A&W . I have visited this location 931 upper James st in hamilton Ontario 1 week prior My wife had order a beyond the meat combo with sweet potato fries and a 56 burger with sweet potato fries. We got 2 56 burgers and one sweet potato fries. I called the location they had told me they put the order in a book and I could come in at anytime to fix this mistake. Jan 14 2022 @ 8:30ish I went to claim the meal . When I reported to the window I spoke to one of the workers (Samantha) she agreed to get my order , her manager was standing behind her and told her no that’s not what is on the paper . I than asked him to come to the window and speak to me about this . He than said that they only have a burger on the list and that all I can get . I than asked for customer service info and he said I can go and find it on google . Terrible customer service
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Daniel Hausner on Google
★ ★ ★ ★ ★ I was at this specific location a few times before and never had an issue. I went there yesterday (Sunday, Dec. 19, 2021) and for the first time, I had a negative experience. I ordered a double mozza combo. Aside the fact that it was '''ready'' in seconds .. when i started eating it, you could tell by the way it looked that it wasn't fresh. The people working there that day made it a while ago. Same goes for fries. They simply were stale. You didn't even have to try them to tell they weren't fresh. As I said, I have been to this location before on several occasion, but never had an issue.
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Rell Green on Google
★ ★ ★ ★ ★ I remember back to when A&W was a fantastic fast food chain. It has consistently gone downhill for years, but this location is the absolute worst. The orders are either wrong or cold at least 85% of the time. The majority of the staff can barely speak English and proceed to get rude when communicating becomes a problem. There's a Wendy's less than a minute away that has better food and service.
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Bruxy Cavey on Google
★ ★ ★ ★ ★ Best Root Beer around. And if you dine in, the frosted mugs make it a fun and unique experience in the world of fast food.
And their Beyond Meat burger is thick, juicy, and full of flavour.
Great job A&W. We who are about to dine salute you.
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Singh 1999 on Google
★ ★ ★ ★ ★ We just bring our order home and got this hair in burger. First time in my life, i got this topping for free in burger. Even we waited for the order in parking as well.
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Olivia Cummings on Google
★ ★ ★ ★ ★ Food was hot and delicious. Staff were friendly and the order was prepared quickly and accurately. I enjoy the variety from their menu particularly their beyond meat burger. I'm not a vegetarian or vegan and love meat but that burger was is so tasty!
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