123Ink.ca
3.3/5
★
based on 8 reviews
Contact 123Ink.ca
| Address : | 3501 Rue F.-X.-Tessier, Vaudreuil-Dorion, Quebec J7V 5V5, Canada |
| Phone : | 📞 +89797 |
| Website : | https://www.123ink.ca/ |
| Categories : | |
| City : | V |
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CYNOSURE CYNOSURE on Google
★ ★ ★ ★ ★ bought deskjet HP20 ink. looked every store possible in town but failed. first time customer at 123INK.ca. excellent product. fast service. top rating for sure and will be back. Thank you.
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Trappertazz Tazz on Google
★ ★ ★ ★ ★ Listed and sold items out of stock .
Still out of stock after 2 weeks .
Buyer beware.
This item was ordered over 7 months ago and I finally get a response from you now Great customer service!!! Not!!!!
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Ulas SIMSEK on Google
★ ★ ★ ★ ★ Last week I was going to buy some items for my printer, toner, drum etc. and I was told to wait for the Black Friday for free shipping. My order is already above CA$50 which means either way I am able to get free shipping but just test their customer service and approach, I wanted to wait until today which is Black Friday.
I contacted customer service and asked for free shipping for $37.89 which I was told last week. However, the representative named Camilla told me "Free shipping is available for privileged customers only". Then, I asked so why you guys didn't tell me this and I had to wait for more than a week?. Camilla said "I'm not sure who advised you that".
As far as I understand there is no standard and no communication between reps.
$5-$10 shipping fee not a problem at all but I want to test and to know the company that I want to work with. I am not going to buy 1 item in a year. I need office supplies that cost over $7,000 but these little tricks give me key information about the companies. Then I build my financial relationship based on their customer service naturally.
Long story short, don't make promises that you can't keep.
Good luck, have fun.
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Shirley Fan on Google
★ ★ ★ ★ ★ There seems to be a big problem with the website, Shopper+ associated with 123ink.ca . Major identity theft. It took us 2 times to cancel credit card to realize what the culprit was.
Unless other options are offered, we will no longer purchase from them.
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Tahar Oudghiri on Google
★ ★ ★ ★ ★ UPDATE : contacted them and even with the video proof they maintain their position on the illegal restocking fees, a real joke.
Worse return experience. Basically, they charge a restocking fee even if the item was non-functionning, documented with videos and pictures by claiming "well it was working in our warehouse L0L!!".
I spent hours trying to fix that printer and I'm experienced in tech... Buy elsewhere so yo ucan get a proper refund when the items don't work properly, 123ink.ca will steal your money.
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Ketan Bhavsar on Google
★ ★ ★ ★ ★ Never order anything from here. They took 2 week for delivery stuff. if you have time and patient then order. so many other website give same product in 2 days without any extra charge.
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George Ayoub on Google
★ ★ ★ ★ ★ Been buying product from here for many years.. no problems until I asked them to honour the warranty on a printer drum. 21 emails later and they are blaming the printer.
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Andrew on Google
★ ★ ★ ★ ★ Ordered toner cartridges as per the recommended type from the website. 3 months later when I needed to use the toner we discovered they were not the right size toner cartridges and they don’t work. As they were purchased over 3 months ago they will not exchange the cartridges. I have been a loyal customer for many years but no more. Good riddance to your company and your horrible customer relations.
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