WIRELESS etc. | Cell Phones & Mobile Plans - Regina

Name: WIRELESS etc. | Cell Phones & Mobile Plans - Regina
Address: Costco wireless kiosk, 2110 Anaquod Rd, Regina, SK S4V 3T7, Canada, V, 4, Canada

4.6/5 ★ based on 8 reviews

About WIRELESS etc. | Cell Phones & Mobile Plans

WIRELESS etc. is the exclusive operator of the wireless phone kiosks inside Costco Wholesale warehouses across Canada. We offer exclusive member benefits on the best smartphones and phone plans for all Costco members.

We’re committed to providing outstanding customer service every day. Please check our Frequently asked questions as your question might be answered there.

Contact WIRELESS etc. | Cell Phones & Mobile Plans

Address :	Costco wireless kiosk, 2110 Anaquod Rd, Regina, SK S4V 3T7, Canada
Phone :	📞 +9
Postal code :	4
Website :	https://mobility.costco.ca/en/
Categories :	Cell phone store , Cell phone accessory store ,
City :	V

Costco wireless kiosk, 2110 Anaquod Rd, Regina, SK S4V 3T7, Canada

Best Cell phone store in Canada

T	Taylor Moldenhauer on Google ★ ★ ★ ★ ★ Hannah was so helpful combining mine and my fiancés accounts & getting me the best upgrade! She was very friendly and got us the best deals she could find. Wonderful service!
P	Penny Tomkins on Google ★ ★ ★ ★ ★ I was helped by Hannah, who was simply amazing. Friendly and personable, she patiently answered my many questions, asked me some questions and then suggested a plan that would best suit my needs. Her knowledge of all the different phones and plans and carriers is nothing short of amazing! She took the time to be sure I understood everything about the new plan, and phone and also offered to transfer the data from my old phone to the new one ~ which was so appreciated. I have purchased many cell phones over the years. This was my first purchase at Costco. I have never received the type of service I received from Hannah today. I will be back for my next new phone in two years. Please pass along my comments and appreciation to Hannah. I know the kiosk was busy today, and will be even busier over the next week, but Hannah never once made me feel like I was taking up too much of her time. Yo I are lucky to have her on your staff.
R	Robert Nyeinepock Robwoh on Google ★ ★ ★ ★ ★ Jay is experienced and has exceptional customer service acumen. After a long wait to get a smart phone, Jay simply made the stress vanished into the thin air with his professionalism. I strongly recommend Jay for his customer focused service. Thank you ?
A	Adeteju Obamo on Google ★ ★ ★ ★ ★ Took advantage of the black Friday sale and the experience was great. The man who attended to us was knowledgeable, answering all our questions patiently. He was also able to get us an extra deal for our monthly payment. This was a pleasant surprise. To top it up we were given free earbuds, car chargers and Costco gift cards which was really nice ?
K	Kris Welder on Google ★ ★ ★ ★ ★ Customer service representative was patient, informative & still smiling when he finally got to my case (over 1 hour later). He was working solo with a very busy group of customers, and I was disappointed there was no additional help at that kiosk. Not only for better time management of customers, but he was unable to leave to have his basic needs met (food, water & and washroom break). Perhaps there could be a way that he is able to call for additional assistance when the wait times/line ups are running at 1+ wait times?
K	Kim De Gruchy on Google ★ ★ ★ ★ ★ While the staff are very friendly and helpful, the policy that you have to wait for 2-3 people to go through the entire phone purchasing process (which can take up to an hour per person), if you are just trying to return something or buy an accessory is unacceptable. Why do I have to wait so long just for the kiosk people to write permission for me to return something and send me to the Costco refund counter anyway? Why can’t I just go straight to the Costco refund counter in that instance? I understand the kiosk is a separate entity but there has got to be a more efficient way to facilitate returns of defective products. All I was trying to return was a phone case that had a built in stand and the stand had broken off.
G	Gerrard Weinberger on Google ★ ★ ★ ★ ★ The customer service person was very friendly Nd helpful, Every year you have a boxing day sale. And every year by the second weekend you seem to run out of product. And I’m forced to take whatever you have. Maybe in the future your company can think ahead and make sure they get a good supply of phones.
C	Cheryl Sellinger on Google ★ ★ ★ ★ ★ Just upgraded my phone at Costco kiosk and Hannah was amazing. She was so helpful and had my new phone activated and set up perfectly in no time. Very pleasant experience. Hannah is very knowledgeable and great to deal with!