Westcoast Tool Sales & Service Ltd.

Name: Westcoast Tool Sales & Service Ltd.
Address: 4008 Myrtle St Unit 1, Burnaby, BC V5C 4G2, Canada, C, Canada

3.6/5 ★ based on 8 reviews

Contact Westcoast Tool Sales & Service Ltd.

Address :

4008 Myrtle St Unit 1, Burnaby, BC V5C 4G2, Canada

Phone :

📞 +879

Website :

http://westcoast-tool.com/

Opening hours :

Tuesday	8AM–4:30PM
Wednesday	8AM–4:30PM
Thursday	8AM–4:30PM
Friday	7AM–3:30PM
Saturday	Closed
Sunday	Closed
Monday	8AM–4:30PM

Categories :

Repair service , Tool repair shop , Electrical repair shop ,

City :

4008 Myrtle St Unit 1, Burnaby, BC V5C 4G2, Canada

Best Electrical repair shop in Canada

M	Marcel Newell on Google ★ ★ ★ ★ ★ It was a great experience. I really appreciate the text notifications with a link to the quote. The people there were always amazing on the phone when I called in as well. There is nothing they could have done better. Great job!
D	Derek Condon on Google ★ ★ ★ ★ ★ The location was not able to help me, But he was super knowledgeable and friendly and sent me in the direction to try to find what i was looking for.
L	Lynn on Google ★ ★ ★ ★ ★ Fantastic service center with friendly, knowledgeable staff and techs. Everything you need to know is explained clearly along with what they can do to help you (will vary from tool to tool obviously). You get a lot of information up front about the process which is important. The quality work they put into the tools they repair surpasses other similar businesses in the area by far. They don't cut corners and every repair is thoroughly tested before it leaves their facility. Definitely recommended.
H	Hyun Soo Kim on Google ★ ★ ★ ★ ★ I replace all my power tools to Milwaukee from snap on because better warranty. When I sent one of my tool for warranty repair, I got the answer from them that the serial number on my tool is not readable so they can not tracking purchase date. Therefore they can not cover it.. I checked all other tools...none of them have clear sticker on the body... All my tools warranties are gone with the cheap sheet of sticker.
D	Donnelly Hort on Google ★ ★ ★ ★ ★ I was told shipping for my $3 part would be waived. They lied. I was charged $17 for shipping a $3 after I specifically told them forget it if I had to pay shipping. So I was not requesting a free part. Lesson learned , get it in writing. I'll never deal with them again.
J	Joel Rasso on Google ★ ★ ★ ★ ★ If you have a Milwaukee tool don’t take it here for service I went to service my chainsaw 3 months ago and was supposed to be ready until October, I understand right know there is a lot of trouble getting parts from the states but from the get go when I took it 3 months ago I got no information of what was wrong with it, cero follow up or information about being so difficult to get the part need it, no really offered an option or alternate solution about replacing my tool, even though this is still under warranty, every time I wanted to follow up to check very condescending talking like they are actually doing a favor to me, even though that is their job and still under warranty. It’s s not the first time I had this kind problem at this place. So I walked it to the “Milwaukee factory service center in 9000 bill fix way Burnaby” to ask about if it was normal for a tool under warranty to take 5 months to get fixed or looked at and they where shocked. they have the best costumer service and within 30 min they resolve the problem and walked out with a replacement chainsaw which I use for work on a Daly basis. The best part is that after I got everything resolved in 30 min. by the “Milwaukee factory service Center at 9000 Bill fix way in Burnaby” , this guys at the West Coast Tools phone me to complain because according to them I was making them look bad because they didn’t give me a solution in 3+ moths for my 500 dollar tool that I need for work. This review doesn’t allow me to put cero stars so I guess 1 star will do.
A	Alex on Google ★ ★ ★ ★ ★ My CP impact gun failed and I was referred to this location for warranty options. After inspection by the repair center, I was told it wasn’t covered. The owner here helped fight for me to get my tool fixed and repaired at no cost. Highly recommend it here!
M	Mark Henriksen on Google ★ ★ ★ ★ ★ Owners of the store provide some of the worst customer service I’ve ever seen. One of them just yelled at me from the back with food in his mouth. Just dropped some drills off, hopefully they can fix tools better than they can treat customers. Felt like they didn’t want my business at all. Won’t be coming back here, just needed some service in a pinch.