West Saanich Medical Clinic

Name: West Saanich Medical Clinic
Address: 4442 W Saanich Rd #105, Victoria, BC V8Z 3E9, Canada, Z, Canada

2.2/5 ★ based on 8 reviews

Contact West Saanich Medical Clinic

Address :	4442 W Saanich Rd #105, Victoria, BC V8Z 3E9, Canada
Phone :	📞 +9878
Website :	https://westsaanichmedical.com/
Categories :	Medical Center ,
City :	Z

4442 W Saanich Rd #105, Victoria, BC V8Z 3E9, Canada

Best Medical Center in Canada

M	Mike Taker on Google ★ ★ ★ ★ ★ Horrible service turned my away thanks
R	Rupert Murdoch on Google ★ ★ ★ ★ ★ Garbage service. Don't even answer the phone. Just keeps ringing. Never again.
A	Alison Haworth on Google ★ ★ ★ ★ ★ I am so thankful I was able to find this clinic as Dr Anderson is so thorough in his care, professional and goes beyond to make his clients feel looked after. The receptionist works so hard and squeezed me in even though an incredible busy day. Thank you! You are a gem of a place.
J	J MM on Google ★ ★ ★ ★ ★ The receptionist is appalling. Have never enountered a more rude and unprofessional person in my life. This person should not be working in health care and the doctor, who now owns the clinic, needs to complete an employee review. This person was shocking. My family and I have been attending this clinic for 20 years! The previous owner was our family doctor. It's so unfortunate that she gave up her practice. This receptionist must be new .. her treatment over the phone was shocking. Treating patients this way is totally unacceptable and cannot go unchecked. I have filed a complaint with the College of Physicians and Surgeons regarding her behaviour, as that is the only course of action regarding the doctor's employee. I have also been in contact with the Patient Quality Review Board, as well as the Ministry of Complaints and Concerns for the Province of BC.
l	leoguiyangco on Google ★ ★ ★ ★ ★ Very hard to reach. Lots of wasting time to reach and when they give you appointment schedule they will. NOT give you a call. Wasting time :-( ..hope they can improve. We are schedule that someone will reach out and we waiting for the whOLe day and no one call us ( schedule appointment.) Ang trying to call them for 4 days but no one answering..SOOOOO FRUSTRATING. We are asking only for the result of our lab result and its soo important. Hoping someone in the clinic give attention on this.please...!!
D	David & Carol Smith on Google ★ ★ ★ ★ ★ The clinic failed to honour an appointment for flu shots for a three-person family today at 2pm. The appointment had been made in-person with the receptionist a few days prior and was also confirmed in-person. We arrived on time to find the clinic locked with a 'closed' sign on the door together with at least two signs advising patients not to knock on the glass as staff came outside regularly to speak to patients. As the clinic does not answer phone calls, we waited 10 minutes and knocked, then waited another 20 minutes without the door being opened, despite Dr. Chew and the receptionist being visible in the waiting room. At 2.30pm after we knocked a second time, the door was opened a crack by Dr. Chew with a reprimand for doing so. The receptionist denied that the appointment had been made for 2pm. She advised that they were in a training session and could not give the shots at this time and Dr. Chew agreed. After several exchanges, the receptionist advised that they would be finished at 5pm and would see us then. Dr. Chew agreed. Not trusting that a second appointment would be honoured and not feeling medically confident in going forward with a clinic of unprofessional and disrespectful behaviour, we departed. Despite this posting requiring a minimum of one star, we assign zero stars and are pleased not to be patients at this clinic on any basis.
W	Wendy Morash on Google ★ ★ ★ ★ ★ Very rude admin. Barked at me to sanitize my hands as soon as I entered the front door. She then told me they don't do walk-ins only appointments. She asked what the issue was and told me to go to a critical care unit as if I knew what that was. She said its something between a walk in and emergency. I asked her where I could go and she said there are 7 places in Victoria and barked "Look it up." I would give this clinic a zero if I could.
D	Debra Page on Google ★ ★ ★ ★ ★ Getting an appointment is impossible. Their answering machine says to email them, info on website. But there is no website and no email address listed Updated: thank you for the quick response to my frustration rating. Through trial and error I added the www. to the front of the website address mentioned on the answering machine and it went directly to the website. I sent off my email and got a response with an appointment time very quickly following this. Dr Chew has been my family doctor for over 25 years, best bedside manner and I mean bedside. When my husband was dying of cancer, he made several home visits and phone calls and this was all during covid. Doctors today just don’t do that! Thank you it meant a lot to both of us