Wellwise by Shoppers
3.1/5
★
based on 8 reviews
Contact Wellwise by Shoppers
| Address : | 1561 Hillside Ave, Victoria, BC V8T 2C1, Canada |
| Phone : | 📞 +798 |
| Website : | https://shop.wellwise.ca/pages/store-locator/8204 |
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| City : | T |
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Richard Major on Google
★ ★ ★ ★ ★ Poor customer service. Employee was on his computer when I was asking questions about the products I needed. He never even looked up to talk to me. Even after reluctantly purchasing from them, the employee never even said 'thank you' after making the expensive purchase.
CUSTOMERS BEWARE! YOU WILL LEAVE FEELING WORSE THAN WHEN YOU DID COMING IN!
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Christy M on Google
★ ★ ★ ★ ★ After having an awful time at a similar business on Nanaimo Street in Victoria, I'm so happy I found Lyn and the team at Shoppers Home Healthcare. Easy to deal with, answer their phones during business hours, and go out of their way to make you comfortable. Would highly recommend.
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Mikel Damke on Google
★ ★ ★ ★ ★ Poor customer service and argumentative staff.... Patent answer was "this is a big company" and we are focused more on price..... They didn't want to spend the 5 min. to make my 90 year old mom comfortable. This is not a positive or healthy place to bring your elderly family members.... All of the attempts at purchases were not cheap items $5000 scooter and recently $200 prescription socks..... We will never go back even though they are very close to our house..... Better to maybe try Rexall
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Sheila Tranfield on Google
★ ★ ★ ★ ★ Weird, indifferent service especially for amount of money we were spending. Left to figure things out as 2 clerks shouted across store. Dread thought of going back. Folks, remember you are selling to very sick persons, be a bit more nice.???
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Iain B. on Google
★ ★ ★ ★ ★ bought an item that doesn't fit and is unreturnable for health reasons. sales clerk does not know there products at all. You blindly trust people to help you, but the sale outweighs the feedback. this business is not good for seniors at all.
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Katherine Giovando on Google
★ ★ ★ ★ ★ Over the last year we have developed a lovely relationship with Wellwise to help improve my Dad's quality of life. Wellwise has worked tirelessly and consistently gone above and beyond to help meet my Dad's needs, leaving me in tears of gratitude for their compassion and dedication. I have no words but gratitude for the support given to ensure my Dad's quality of care. I feel that they are truly a part of my Dad's health and healing team.
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Matt Riches on Google
★ ★ ★ ★ ★ Bought a $300 dollar plastic shower chair for my dad after his surgery. Took it out of the box when I got home only to find it doesn't fit. Called about returning it. Indifferent person on phone says I can't return it...but she knew of places I could donate it to.
I just spent $300 on a chair I can't use and they won't take back. I'm pretty annoyed.
think twice before shopping here or at shoppers drug mart.
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Amanda W on Google
★ ★ ★ ★ ★ Friendly and caring staff walked me through the entire process of choosing the correct knee brace for my needs, encouraging me to try on as many as needed and walk around to get a feel for comfort. They were up front about the strict no return policy, to be honest I wouldn't want to purchase returned medical supplies, so it was a relief I hadn't thought of. They also have a great selection to choose from, should've stopped here first and will in the future.
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