WELL Health - Kerrisdale Medical Clinic

2.1/5 based on 8 reviews

Contact WELL Health - Kerrisdale Medical Clinic

Address :

2077 W 42nd Ave, Vancouver, BC V6M 2B4, Canada

Website : https://wellclinics.ca/properties/kerrisdale-medical-clinic/
Categories :
City : M

2077 W 42nd Ave, Vancouver, BC V6M 2B4, Canada
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wendy lemont on Google

Called for appointment,doctor away for 2 weeks,so was told to come in as a walk in before 10am next day.When I got there,was told to go home and wait for phone appointment.Could we not have made this appointment when I called originally and save me hassle of driving across town at 8am? Totally senseless,particularly during pandemic! For goodness sakes, where is the common sense.I have been a patient there for years and years.
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Sean Gray on Google

Great doctors but very poor systems. The staff try hard but they are not organized at all. It puts me off booking an appointment and I am considering changing practices. Get better please!!
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Laurie Gaucher on Google

Dr. Anthony Koelink, at Lifemark clinic Vancouver, was a Ridiculous 40 min wait .. if I was consistently late in my job, I’d be terminated. He then asked questions he already had access to before my arrival. Further, he was very dismissive and interjected before I had time to answer his question with an immediate follow up question. Claims he doesn’t work for or paid by Worksafe but is heavily bias toward them. Lifemark is definitely is Worksafe Bias regardless of what they say.
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coral kaliciak on Google

phone lines are not answered, called everyday for several days to get a prescription refill, get a place in line, then eventually (20-25 min) line goes dead, or worse, called at 2:45 was told 2 in queue ahead of me, and then at 1500 voice recording saying clinic is closed. Have a great doctor so i put up with this bad reception
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J Hnatiuk on Google

I absolutely LOVE my NP! She is fantastic. The reason for the 4 stars is because of how poorly the receptionists are. From forgetting, to lonnnnnngggggg phone times. I also had to repeate something 4 or 5 times, after being placed on hold 4 or 5 times. The doctors are amazing, and the nurses are fantastic. I absolutely recommend the NPs here, S well as any walk in doctor.
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Maria Wong on Google

The clinic should follow up with their receptionist's as big part of the clinics bad reviews are about them. It happened to me 3 times by now that I have cancelled appointments and they forgot to cancel it. Just recently I actually called in to cancel due to I had to travel to Europe on a short notice. I was assured it was cancelled. I ask her to rebook it but no new schedule was available for my doctor at that time yet. Guess what? I got my call from my doctor (11pm European time) since my cancellation wasn't taken out from the system. I was very disappointed the lack of attention from my doctor's receptionist.
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Gabriel Dufour on Google

I was a walk-in this past weekend and barely had to wait to see a doctor. Dr. Das was extremely helpful in diagnosing my problem, and was very courteous in creating a thorough treatment plan that ensured a progression in my wellness. Couldn't recommend him enough! Great guy.
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M H on Google

If you can get in to see the doctors they are great, unfortunately you have to go through the receptionists and nurses to get there. They dont give times and they overbook the doctors. Went in for a scheduled appointment which I was told would take 30 minutes by the doctor and was still waiting to even be sent to a room 45 minutes past my appointment - only to have to reschedule 4 days later. Whats the point of an appointment? I would have been waiting as long had I just came in as a walk-in. Returned for a followup on a weekend when there were no doctors working (why even be open honestly) to extremely rude desk staff who told me to buzz off.

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