Waste Connections of Canada - Enviro Connexions
4.4/5
★
based on 8 reviews
Contact Waste Connections of Canada - Enviro Connexions
| Address : | 4141 Bd de la Grande-Allée, Boisbriand, Quebec J7H 1M7, Canada |
| Phone : | 📞 +7 |
| Website : | http://www.enviroconnexions.ca/ |
| Categories : | |
| City : | H |
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tony harb on Google
★ ★ ★ ★ ★ Very good company that we’ve been with for years. Always great customer service and always on time.
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Lisa Malachowski on Google
★ ★ ★ ★ ★ Service with our rep is extremely professional and personal, patient and solution oriented. They care about recycling and brought us to visit the recycling triage center as well as the landfill to see with our own eyes. They also offer composting options!
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Meshulem Klein 5 on Google
★ ★ ★ ★ ★ We had good service in the past, then we started to experience big delays (2-3 weeks) I kept on being promised that the container will arrive that day but it never arrived. Finally I got through to a supervisor and explained the situation, to correct it she made our account in to a 24hour advance (meaning that from when we order within 24 hours the container is delivered) but when I ordered again a container I was promised that it will be delivered the following morning, what do you think happened next? I called in at 3pm to ask why it wasn't delivered yet then tell me it will be delivered on Monday.
This is very bad service and not honest.
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Jean Benoit Dupré White on Google
★ ★ ★ ★ ★ I have been waiting since April for the company to refund charges for services never rendered after closing our account! I have dealt with 6 different people, all of which have never resolved my simple issue of refunding money that was wrongfully charged to our card. No one responds to emails, I have had to send a registered legal letter to even get their attention! AVOID THIS COMPANY AT ALL COSTS!
When they dropped off the container they actually put it in front of the loading dock!
Lets see if this post gets me my money back.....
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ellen eamon on Google
★ ★ ★ ★ ★ An Enviro Connexions truck damaged our property in February. I immediately opened a service ticket but had an impossible time trying to get the issue resolved. After 6 months of following up weekly and getting no concrete response or plan to repair the damages, I was told the damage was not done by their truck, despite having witnessed it, spoken to the driver, getting an acknowledgement was a broken hydraulic arm and having provided photos of the incident. It is now September and I have yet to see any resolution beyond several employees "promising" to follow up. The sheer incompetence and complete lack of respect for our property and our time is unlike anything I have experience to date.
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Melanie Langlois on Google
★ ★ ★ ★ ★ They are always on the hurry and they throw the garbage bin on my neighbours car today but even before that they dented my garage door “never acknowledged they were in fault and never paid even with an opened complaint with the city” and all our bins on wells are broken. Also very disrespectful staff.
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Hideyuki Imaizumi on Google
★ ★ ★ ★ ★ This is a one star review that costed me about 10k for my small business. Please be careful to make construct or re-new construct with them. I lost total 10k without any proper service. My rep name was Joey and my experience was not joyful at all. One day my bin got stolen or taken away so told them to replace with new one. They asked me $500 for 360L new bin which you can easily pick up at canac for $90. They still charged me / invoiced me $400 every month even though no garbage has been picked up. It went on for a year. Mean while I have asked my rep to come see me for help to just solve this problem, he never showed up. When I finally decided to break the construct they made me to pay $3500 with lost bin $500. I hear similar story with another friends that they deal with them. They have strong lawyers team that they wont go easy on you.
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C David on Google
★ ★ ★ ★ ★ This company has become the worst garbage companies in Quebec. Its a must avoid company! Always missing pickups and still being charged for them. Service team and dispatch team are not on the same page.
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