Villa Madina
2.2/5
★
based on 8 reviews
Contact Villa Madina
| Address : | Square One, 100 City Centre Dr, Mississauga, ON L5B 2C9, Canada |
| Phone : | 📞 +978 |
| Website : | http://villamadina.com/en/locations |
| Categories : | |
| City : | B |
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Asra Ghazi on Google
★ ★ ★ ★ ★ Bad customer service that spoils the amazing food experience. Just putting smile on and talking to customers is definitely very much needed. This location is close to my work and I definitely would love to go for lunch .
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Shyam R on Google
★ ★ ★ ★ ★ Zero stars if I can. We just got chicken skewer for our kid and it smelt of burnt rubber. We opened after walking a while in the mall to see how charred the pieces were. It was super bland and tasted like carbon. Why would someone sell something like this? How is this allowed to be run like this? Tourists like us get fooled to pay such price for lame service and food.
Avoid at all cost!
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nawrozali mozaffari on Google
★ ★ ★ ★ ★ The business looks good and fresh at first glance but the service and food is zero. The Kebob I got was burnt from outside and uncooked from inside. I had good experience of shawarma from many different business but I got disappointed with this service. They can be better if pay attention more to their service.
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Ameisha Bay on Google
★ ★ ★ ★ ★ I tried this place for the first time and I was very disappointed because the food did not taste good. The chicken was terrible and the tahini was very sour and very uneenjoyable. So pricey for something no worth it. Don’t even bother getting the rokbox. They just put rice and chicken.
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Mustafa Rezayee on Google
★ ★ ★ ★ ★ The food was cold and the potatoes were raw. Unfortunately my experience was very unpleasant this time as I expected better quality food during lunch hour in a busy famous mall.
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Raheel Ikram on Google
★ ★ ★ ★ ★ I'm so disappointed with the quality of food that Villa Madina is putting out. I even asked them at the store if this looks like what is advertised and I paid $12+ (Rok Box) for is as advertised and 4 people standing behind the counter said yes. Full of rice with 2 spoons of chicken masked with tehani. Villa Madina you have lost a loyal 20 yr customer today.
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Leegi Bu on Google
★ ★ ★ ★ ★ Good food but customer service needs some work.
It almost feels like they train their staff to rush for everything. Apart from very few employees, most of them push you to go quicker, they give you half a second for picking your choices. You feel like if you think for a full second, they are just going to flip off. And this behavior goes whether there is a lineup or not. And if you are ordering for the first time, it becomes even more difficult.
For years, It has always been the same. Hoping they can improve.
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Jasgun Singh on Google
★ ★ ★ ★ ★ There is no doubt the chicken platter tastes good.
But….
What about the customer service?
Except the girl working on the cash everyone seemed like they don’t respect the customers. Had a very straight face and a weird attitude while asking for options.
Also it’s actually like an assembly line, half of the platter will be prepared by guy x and the other half by guy y and you move around the counter to place your order and ensure that both the guys listened to what you want. The experience can surely be improved.
And most importantly the quantity is very less for the price they charge and as compared to what other shawarma places provide.
The salad & sauces taste good.
Would I come again?
Not exactly
Taste 5/5
Quantity 2/5
Quality 4/5
Service 2/5
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