Velos Cadence
4.7/5
★
based on 8 reviews
Contact Velos Cadence
| Address : | 345 Blvd. Sir-Wilfrid-Laurier, Saint-Basile-le-Grand, Quebec J3N 1M2, Canada |
| Phone : | 📞 +87 |
| Website : | https://velocadence.ca/ |
| Categories : | |
| City : | N |
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Louis Philippe Antunes on Google
★ ★ ★ ★ ★ Very friendly and excellent service.
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Géraldine Sirois on Google
★ ★ ★ ★ ★ Excellent service Steve A1!
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Philippe Castelli on Google
★ ★ ★ ★ ★ Super service
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Bakery Addiction on Google
★ ★ ★ ★ ★ Great service, they help me with everything I need and they teach me some things too .
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Lalitha Edara on Google
★ ★ ★ ★ ★ Great service. Very attentive and helps you with more than what you ask for.
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Thomas Tweddell on Google
★ ★ ★ ★ ★ Terrible Service
Unless you are shopping for a 5,000$ bike, this is not the place to go. The service is rude and the personnel act as though they do not want their business at all. I went both before the COVID outbreak and after, same bad experience. I’m never going back there.
For a much better experience i recommend the V.LO bike shop in St-Basile.
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jerry maliwanag on Google
★ ★ ★ ★ ★ Update to previous experience listed at end:
They did all that they can to make up for the sold bike fiasco. They worked with me to make sure I was satisfied. Even though a mistake was made, they rectified it. Thanks
First experience:
I purchased a bike online. 8 days later they inform me that they sold the bike in-store 15 minutes after my order was put in. So they held on to my money for 8 days before returning it, even though they knew long before that the bike was sold to someone else. I looked online, and they still have the bike for sale online.
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Pat Morin on Google
★ ★ ★ ★ ★ I phoned ahead to order a fat-bike they were listing online. When I got there they had it nicely dialled-in for me, and the guy there was very helpful in recommending some clothing that I had asked about.
Back at home and the bike was well assembled and ready to ride. The only adjustment needed was some fine tuning the cockpit setup.
Update: I recently bought a second bike from them (Devinci Django) and, again, they had it perfectly set up for me when I arrived. The shop was also well-organized for dealing with covid. All staff members had masks on and there was a clear entrance and exit.
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