VCM Auto Group Inc.
4/5
★
based on 4 reviews
Contact VCM Auto Group Inc.
| Address : | 1750 Government St, Victoria, BC V8W 1Z5, Canada |
| Phone : | 📞 +878 |
| Categories : | |
| City : | W |
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Charlie Nguy on Google
★ ★ ★ ★ ★ |
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April Dubnyk on Google
★ ★ ★ ★ ★ Nightmare!! We've been going for years here and were very happy. Be warned, it has changed ownership!!. Go in for an oil change and to have something else checked and $2000 and a month later I now have to take it elsewhere to finish the job. The next garage commented I don't know who did this work but I don't know how they could release a vehicle in this condition(unsafe) , plus pieces of the undercarriage are missing!!! Vcm did offer to fix but after returning it so many times in the first week because they hadn't fixed what we requested and refused to acknowledge that...there was no way we were taking it back at this point to further this horror show.I realize the month wasn't their fault because it took time for parts but when the part did come there was no urgency... And when we finally got the vehicle back our complete and utter frustration at getting something that didn't even make it home without issues left us incensed!! When we phoned the next day requesting a refund all we got was excuses and justification. The previous owner cared about customer satisfaction and was super. This guy doesn't. There is one star because I didn't know how to lost zero stars
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Josh Wright on Google
★ ★ ★ ★ ★ I have been taking my mini here for years and I never leave disappointed. Excellent service at a very reasonable price. Very transparent with all work done on your vehicle. Always willing to go that extra mile which is much appreciated.
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Nigel Papadakis on Google
★ ★ ★ ★ ★ These guys are absolutely incredible! They will forever be the stewards of my 1990 750il (V-12). They are hands down the best BMW service centre in town. Not only do they go the extra mile but they are also very reasonable.
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