VCA Canada Barrie Veterinary Hospital

Been with this clinic for a few years now and am grateful to the staff at the facility for the help and care they give my fur-babies. I recommend this place to everyone for reasonable pricing and to care, well and thoroughly, for their pets. At end of life they are exceptionally compassionate and loving and during emergency they really care about the wellbeing of my pets.

Had a great first visit with my pug Austin, Dr. Mitchell was very compassionate, knowledgable and not pushy at all. I walked out with a medication for my dog's knee and samples of tooth paste, chews and recommendations for how I can stay with my current brand of dog food but switch it up for better health. Staff were friendly and accommodating to fit us in sooner.

I brought in my 10 month old puppy to be neutered, I received a call part way through the day from an employee asking if my puppy had his rabies shot. I had thought that was strange, as this was our regular vet. I received another call after he was stable and ready to leave. When I picked him up I could instantly tell something was wrong. My puppy was acting strange, after further inspection I notice a large gash to his neck about 4cm long. I believe he was attacked while in their care. When I questioned them about what happened, they denied anything had occurred. Since the incident I switched vets, and now that I want records of my dogs past, I am having difficulty retaining any records that he was neutered or his rabies shot. I personally would not recommend 200 Bayfield street.

Milo was taken care of and looked after by a great group in a nice environment. He had 13 teeth removed and healed so quickly. Thank you for your service and looking after him. Pricing was fair unlike manly others who quoted us from Aurora to Barrie.

Don't recommend. If you have a disability and can't walk up stairs there is no option for you. No wheelchair access. Had to carry my older 75lb dog up the stairs as he was unable to climb up them. Also had the vet try to upsell their food for our dog. I said I was not interested so as soon as she got off the phone she called my husband and asked him. My older dog needed immediate care and I called for an appointment and there was nobody that could see him. I thought he was dying as he was unable to walk and in distress. Nope...sorry...cant help you. It's just as well as he received amazing care at the emergency clinic on Dunlop Street. This place used to be amazing. It is not now.

Terrible experience booking a groom with sedation for my cat as a first time client here. To start, booking was 4-6 weeks minimum which we were ok with waiting for (this time). I received 3+ confirmations that changed the appt time each call(?), and NO information was given to me about fasting my cat prior to appointment. 20 mins before the suspected appointment time and we’re about to leave, the secretary calls and cancels because the groomer wasn’t coming in and it was my fault the cat wasn’t fasted either. No effort to apologize, rebook or take responsibility for their lack of communication or care. “The manager is out for the week and will try to get back to you when they return”… As a first time client with a very anxious cat, this whole experience disgusts me and their lack of effort or consideration is noted. Thank you for wasting our time and a day off work. Do NOT recommend!!! Such a disappointment.

Warm, welcoming, very friendly, very affordable and caring...what more can you ask for? Thank you for taking care of our Luca ??? highly recommended ?

I called this Vet earlier today to see if they would be taking on new clients unfortunately due to Covid they are not I explained my situation to them Being that I am super unhappy with my current vet in the way they treat me and how much money they tried to grab from us every appointment we had ever went to, they had always belittled me and my opinions and values as a fur mom. I have two puppies and after a few appointments by one puppy does not even go into the vet he will tug and pull on the leash as if he does not want to go in or he is scared of some thing and that is just not like him ever he has a very happy go lucky little guy so that just also spoke volumes for us. VCA was more than helpful and understanding. Not only were they supportive and gave me amazing advice reassured me the receptionist or the lady I was talking to on the phone talked on the phone with me for 30 minutes while I had a complete anxiety attack just to calm me down And again like I said help me with my situation give me advice and reassure me. She was able direct me to a vet that would take me immediately! Although I was not able to get into this Vet I was put on a waiting list so it was amazing to know that they were still willing to take care of me. I highly recommend this vet even if you have to go on a waiting list it is extremely worth it they care about you and they care about your animals they truly are an amazing group of people! I highly recommend this veterinarian office to anyone! They are so incredible and amazing to deal with!! Would give 6 stars if I could!