Valley First - Kelowna
4/5
★
based on 8 reviews
Contact Valley First
| Address : | 110 Hwy 33 #101, Kelowna, BC V1X 1X7, Canada |
| Phone : | 📞 +8889788 |
| Postal code : | 1 |
| Website : | https://www.valleyfirst.com/ |
| Categories : | |
| City : | X |
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JOE BLOGGS on Google
★ ★ ★ ★ ★ Thank you to all the staff in Westland for help with ICBC and the friendly and helpful staff behind the bank counters.
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Benjamin Work on Google
★ ★ ★ ★ ★ Excellent customer service, great banking options. Strongly recommend.
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Dowie F on Google
★ ★ ★ ★ ★ Bad advice on car insurance, didn't properly follow up on a mortgage inquiry and left voicemail twice but never got a call back. Switched to Tangerine bank.
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Mark Marais on Google
★ ★ ★ ★ ★ Always friendly and helpful. A big thanks to Kristin Mead for all of her help with ICBC.
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Jagdeep Singh Badesha on Google
★ ★ ★ ★ ★ Bunch of unprofessional employees working here, specially in the mortgage field. One of the guy name karamjit Brar or kamm Brar whatever his name is I applied for mortgage , provided all the papers he needed for process and he didn’t even care to answer the phone calls or let us know through email about the bank decision even after month or two.after waiting for that much time when I visited the bank that guy told me that our rate of interest is high that’s why I didn’t even care to reply back. After that I went to BMO they approved my mortgage in one week with lower rate of interest. Please try to stay away from this bank and save your important time
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Made In The Shade Kelowna on Google
★ ★ ★ ★ ★ First class financial institution.
The ladies on both sides of the bank, and insurance are an absolute pleasure to work with. Natasha and Kristen truly went above and beyond to ensure that we were receiving every possible discount and benefit while insuring our personal and commercial vehicles. Natasha even stayed late to accommodate our lengthy requirements. She handled every question with grace and knowledge. Highly recommend either of those ladies for any insurance needs.
On the banking side, we were equally impressed with the customer service we received from Nicole in particular. She also went above and beyond accommodating all our requests and inquiries. We will most assuredly be recommending this fine establishment in Rutland.
Michael and Jasmine Stewart
Owners of Made In The Shade Kelowna
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Cassidy O'Neill on Google
★ ★ ★ ★ ★ Top notch customer service- Taylor M is great! So helpful and knowledgeable. Thanks for making insurance renewal simple and easy.
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Sofia Simeonidis on Google
★ ★ ★ ★ ★ Excellent service at the branches, and email. Five stars
Through phone though, is a hell. Each time I call I have to wait one hour, without anyone answering the line, or even waiting for two hours nobody calls back. I am already 20 minutes into my call.
The only time I got through to them on the first try, and within second, was when they had power failure, and their phone were not working for hours. I was lucky to call as soon as they got back
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