Urban Yarns

4.4/5 β˜… based on 8 reviews

Contact Urban Yarns

Address :

4437 W 10th Ave, Vancouver, BC V6R 2H8, Canada

Phone : πŸ“ž +8
Website : http://www.urbanyarns.com/
Categories :
City : R

4437 W 10th Ave, Vancouver, BC V6R 2H8, Canada
A
Allyson Haarstad on Google

β˜… β˜… β˜… β˜… β˜…

I bought some yarn for a project that I found too challenging to work with (cotton yarn and tiny circular needles). The store owner made an exception to exchange the product for a project that was more suitable for me, which I really appreciated. My only qualm would be that there is a policy in place that generally doesn't allow any exchange or store credit for unused products (needles or yarn) if you change your mind. Otherwise, the yarn is beautiful, the staff are helpful and quite responsive if you're having difficulties like I was. Thanks!
E
Edith Tanniru on Google

β˜… β˜… β˜… β˜… β˜…

Such a lovely, well stocked, well serviced shop! I went in sort of hoping to find a yarn that would work with a project that was starting to form in my mind. The kind shopkeeper not only found the perfect yarn but also took time to search for the pattern information that I needed to get my project going. She found just the right pattern to work with my yarn, size and needle choices. I wish I had time and money to buy more of their lovely yarns, but I will certainly be back next time I am in Vancouver!
R
Robyn Peters on Google

β˜… β˜… β˜… β˜… β˜…

It's small but well organized. I was delighted that it was open on a Monday, and open late enough that I could get here in my limited time on my first day in town. Perfect help to find exactly what I needed for a travel project. Great start to my Canadian vacation. Thank you, friends.
P
Paul Hung on Google

β˜… β˜… β˜… β˜… β˜…

I have always loved visiting the store and spending way more money there than intended, haha!! During my latest visit, the owner and one of the employees were lovely. However, I was "greeted" by another employee with "oh typical," who then walked away with an eye roll because I said I was here to wind yarn. If the store has a specific yarn-winding policy, to make it clear, she could simply tell me that it's only for yarn purchased in store. Or, it is 30 mins for however much I have to pay to use the winder; I would be more than happy to pay for. As well, the entire time I was there, after purchasing my yarn and needles (with the help of the friendly and knowledgable owner), this employee would constantly come by and say "just so you know, you need to leave as soon as there is a line up" or "we are at our capacity so you should get ready to leave" as I wind my yarns when there was only me and one other person in the shop, which made me really uncomfortable... I feel very confused after this visit. My entire time there I see her only helping caucasian women and wasn't very interested in helping the Asian ladies as well?! Because of her attitude, at first I thought she was the owner and I was so sure will never come back again until I met the real owner of the store!
L
Lise B on Google

β˜… β˜… β˜… β˜… β˜…

Not a huge shop, but they have a great variety of wools/yarns, including some delicious natural ones to drool over. I'm still learning and they were very helpful answering my questions patiently. Ordered wool from them and it was a breeze. Happy to support this woman-owned local business!
S
Stuart Ho on Google

β˜… β˜… β˜… β˜… β˜…

Very helpful staff. This quaint store has all your needs for yarn crafts. Located in the far Westside of the city.
o
oakley kang on Google

β˜… β˜… β˜… β˜… β˜…

i got really uncomfy vibes from one staff member and reading the other reviews, i guess i wasn't the only one. i walked in and the lady immediately snapped at me to leave and wait outside because there was a class going on. there were no signs outside or anything and the lady was so mad edit: there was a max capacity sign outside but the class was held somewhere else in the building and the shop looked empty from the windows. behind the closed entrance door there was a chained sign that asked to wait outside but i wasn't even given a second to read it before the staff aggressively held her hand up and told me to leave. i thought it was a little weird but didn't think too much of it. however, i was waiting with another customer and she pointed out how odd and kind of rude it was and i had to agree. as someone who also works in customer service for a small business, i understand that it's not easy to be cheerful to customers all the time, especially if you're having a bad day. i'm just leaving a review to let you know my experience with the current system set up!
2
2.42 Four Two on Google

β˜… β˜… β˜… β˜… β˜…

I don't live anywhere close to the store (in fact I find it a little out of the way) and yet I've ended up buying my yarn there time and again. The selection is good, and they sometimes have good sales online which convince me it's worth the trip out to UBC to pick it up. I've always been happy with the yarn I got from them. I've even been in there once, embarrassingly soaked from riding my bike in the Vancouver rain to pick an order up. I tried not to touch anything and the staff were nothing but kind to me. I feel you do need to know a bit about what you are doing as the staff are unlikely going to help you with a pattern beyond what yarns might be suitable... but I guess there's youtube for that.

Write some of your reviews for the company Urban Yarns

Your reviews will be very helpful to other customers in finding and evaluating information

Rating * β˜… β˜… β˜… β˜… β˜…
Your review *

(Minimum 30 characters)

Your name *