Urban Outfitters

3.9/5 β˜… based on 8 reviews

Contact Urban Outfitters

Address :

822-830 Granville St, Vancouver, BC V6Z 1K3, Canada

Phone : πŸ“ž +897
Website : https://www.urbanoutfitters.com/stores/downtown-vancouver%3Futm_medium%3Dorganic%26utm_source%3Dgoogle%26utm_campaign%3Dlocal%26utm_content%3D88
Categories :
City : Z
Description : Chain with a hipster vibe known for on-trend fashions, accessories & quirky home-decor items.

822-830 Granville St, Vancouver, BC V6Z 1K3, Canada
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Fares Ahmed on Google

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Great experience, all the staff were beyond friendly and helpful. Especially Katie and loraine. Made me wanna come back and just hangout lol.
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Heidi Narita on Google

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**this is a review for their online store** I have ordered from Urban Outfitters numerous times, and more often than not, they package everything in plastic pouches. This has caused items in previous orders to get damaged and broken but I have never complained. This recent order however, was absolutely unacceptable. I reached into the package and to my surprise, there was blue ink covered on all the items, my hands and my pants. Not only were all the items ruined with this blue ink due to its poor shipping packaging, a mug in the order was also shattered. If the items were sent in a box as they should have, this whole situation could have been avoided. Not only was the items in the shipment ruined, they emailed me previously saying that an item I ordered was not in stock anymore. I sent an email with photos 14 days ago, to 2 different customer service emails with no response. 9 days ago, I called customer service to complain since I did not receive any email response. The lady who served me merely said sorry, and that they would reorder all the items on my card and refund the items that have been damaged. These items were all christmas gifts and it's been 9 days with no order confirmation email. At this point, I do not even want the items anymore and will be looking elsewhere for christmas gifts. Horrible customer service with no communication skills.
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Lidia Bean on Google

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It is definitely a little overpriced but the collection is great! I browsed for an hour. Found some amazing blazers and hoodies. The staff was very helpful!
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Yagyaseni on Google

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Located in downtown Vancouver, this store has a lot of trendy jeans, crop tops, baddy sweaters and more! They even have a small section where you can buy household items! I absolutely loved some of the scrunchies I found here. Loved some of their lavender coloured clothing items! The employees are very helpful. They have self check out options!
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For a Whale on Google

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Good clothing store, quality is so so compare to.most fast fashion, a lil overpriced. But they do have trendy styles especially for teenagers
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Mary-Anne Gordon on Google

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Hard to walk out of here empty handed. However, compared to my last visit here in 2016 the books section needs more. Not enough merchandise and not as interesting this time round. Staff friendly. Happy. I appreciate that a lot. Lovely space. Some cool clothes. Eclectic collection. Central downtown Vancouver location.
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Connie Rooyakkers on Google

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5 stars for Lorraine. Her customer service was fantastic. Was over the top helpful. Really appreciated her & all her help. Unfortunately they really ΔΊhad nothing for her to work with. ( meaning the stock was low) Really disappointing for a store of this size. ?
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Edyn Hope on Google

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Always my favorite store. This is one of the better locations. The staff are great and I love the variety they serve here. Great place to shop for your unique and vintage/hipster inspired fashion.

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