Umac Forwarder Express Inc

3.6/5 β˜… based on 8 reviews

Contact Umac Forwarder Express Inc

Address :

515 Milner Ave #9, Scarborough, ON M1B 2K9, Canada

Phone : πŸ“ž +988
Website : http://umactoronto.com/
Categories :
City : B

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Ritchelle Rodriguez on Google

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Good service until my package arrived 3 mos after and found out that a pair of new shoes that was supposed to be for my dad got stolen/wasn’t in the box. They said they are going to do an investigation and they did but according to them nobody open my box. So it remains a mystery!
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Lhyne Tualla on Google

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Naka 10boxes na ako ng padala sa UMAC and I never had bad experience with them aside just one time kc nabasa ung karton and partially opened on the side and it was all ok which I personally picked up my box too at their main office in Manila and they were very helpful. My last box I sent it 3rd week of oct2019 and it is always a peak season for Christmas and my box arrived way earlier than expected. THANK YOU!
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Kaye M Reyes on Google

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I like the website layout. It's easy to navigate and helpful. It has all the needed information for sending a balikbayan box. The customer support rocks! One concern: There was one inactive link in the website (declaration form) which took me while to download.
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Fatima Castuera on Google

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I've always used this company to send balikbayan boxes, I'd do both pick up and drop off, never had an issue until today. UMAC management, please hire people who are strong so they wouldn't complain that they might break their bones, coz you can't expect people who would drop off the box to bring a guy with them to help them unload it. Nakakahiya naman kay JOHN, nabigatan sa balikbayan box.
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Mariche Yap on Google

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It’s my second year here in Toronto UMAC to send my box for xmas but so frustrating that people are stealing items in our boxes They will say β€œtake a picture” !! What will u take a picture of? The list items! Time to leave there service. I tried UMAC Winnipeg still the same opening n stealing!???
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voltaire ventura on Google

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Receptionuit was not accomodating and quite arrogant. They dont readily provide forms for the items list. The person who received the package was also apathetic but was kind enough not to forget giving us 1 free box
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A A on Google

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I have used the services of this company for years and they are excellent and reliable. They pick up as scheduled, rates are reasonable. They have a "baby box" and the regular door to door box . The recipients receive their boxes without issues and in good condition. I have recommended them to my friends and definitely worth it.
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Olive Espedido on Google

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I called Customer service few minutes ago and was extremely disappointed. I called to inquire if the parcel arrived in Manila. This is my third call to follow up since I was advised from the last time I called to call again on February 28 to check. The agent said she could not give me updates because I have no invoice # and I was not the sender. We sent 3 boxes. 2 for my mom and 1 for my mom-in-law. I paid for it. I was not the sender because I was at work. I tried explaining to her this is my THIRD call and was given an update before. All I wanted to know if it has arrived in Philippine soil. So my family can plan, and someone will be at home to receive the package. She did not even give me a chance to explain my self and keeps cutting me off mid sentence. Very rude. I am sure if it were her friends who called she will go out of her way. My point is, you and your colleagues should say the same thing. I will not use this service anymore. Thanks, you just throw my 10+ years of loyalty out the window. P.S I did not want to give you a star but I did not have a choice.

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