U-Haul Neighborhood Dealer
1/5
★
based on 2 reviews
Contact U-Haul Neighborhood Dealer
| Address : | 5318 Kingsway, Burnaby, BC V5H 2E9, Canada |
| Phone : | 📞 +7 |
| Website : | https://www.uhaul.com/Locations/Truck-Rentals-near-Burnaby-BC-V5H2E9/058382/ |
| Categories : | |
| City : | H |
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David Yu on Google
★ ★ ★ ★ ★ This place doesnt open 24 hours. The lot only opens based on the car wash's business hour. uhaul drop off and pick up sites are suppose to be open 24 hours so this doesnt live up the convenience of the service. My drop off time is 8am the next day but car wash opens at 10am...
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katie shouldice on Google
★ ★ ★ ★ ★ Worst customer service I have ever received. The clerks, Jinko and Jerry were horrendously rude and condescending toward me. I booked the UHaul from 5-7 pm and was told AFTER I arrived to pickup that I would be unable to drop it off at 7 due to the carwash being closed. As a normal working person with a life, I was unable to come in at 10am, the new time that I was supposed to be dropping it off. I was not made aware that if I was a little bit late that I would be charged double for the entire rental. Extremely disappointed with how I was treated by the staff and how I was allowed to book the time that worked for my schedule and was told to work around the car wash's schedule instead.
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