Tribal Voices

I absolutely love tribal voices, however I just called this store to ask a question about a product and when it rang through the first time, of course i tried again but this time i was hung up on the first ring. Third time i call it is a different voice mail speaker, not sue what thats about. Im disappointed because id rather not spend $11 on shipping when i would love to just go to my local store and look around or call to ask if something is in stock. I will never shop at the location again.

Tons of unique finds; the staff are friendly and helpful.

It is always super nice to walk through this store, I've bought stones and incense here many times, if you didn't see the glass and wood tables/carvings near the back you missed out.

Awesome selection of products and all the staff is so knowledgeable in what they offer. Super approachable staff and very friendly. This store is hands down the best store for the mind, body and soul! Thank you again for amazing products and great service!

love love love this store! such beautiful pieces of jewelry, books, crystals, tarot, salt lamps, etc! always such a peaceful and calm vibe in the store and the staff is friendly. definitely recommend. i like that they have a wide variety in price point, so you’re able to find inexpensive and nice gifts or higher end items depending on what you’re looking for!

The shop - mainly its customer service - has definitely gone downhill. When recently in the shop looking to get a ring repaired (one from Tribal I should mention - barely a year old and the stone had fallen out) there were 3 staff members standing talking to one another. I browsed for about 10 minutes and not one staff member looked at me, asked if I needed any help, or offered any assistance. They appeared quite busy with their own conversations rather than assisting me...the only customer in the entire store. I definitely do NOT recommend ordering anything online. Twice, my online orders have come incorrectly or missing items. When I reach out via email, it takes days to receive a response (and sometimes I'm completely ignored and have to re-send the same email). They charge $12 for express shipping (guaranteed in a week or less), but will then let your package sit in their store for days. After waiting 10 days for my express paid package, I emailed asking why it hadn't even shipped yet - my email was ignored, but ironically the next day my package was shipped. I once ordered a Serpentine crystal which never came with my order. When I emailed the store they told me a new one was being sent. Over a month passed and I had still received nothing. When I emailed again, I was told another package would be sent out. I finally received it - but they sent me a Septarian stone instead. There are clearly either not enough staff, not a well-managed staff, or staff who are so busy and stressed they can't even take the time to read orders properly before filling them out. I don't typically leave negative reviews but after several negative experiences with the store I felt they needed to be shared.

By far my favourite store. Love the staff, owners, and the store is beyond beautiful. Love their crystals, great quality jewelry, unique items.

I cannot walk by without going in! Even just browsing is a lovely experience. Except that today I was looking for something specific and the lovely clerk went out of her way to find it! Very satisfying!