Trail Tire Auto Centers
4.3/5
★
based on 8 reviews
Contact Trail Tire Auto Centers
| Address : | 12025 Kingsway NW, Edmonton, AB T5G 0X8, Canada |
| Phone : | 📞 +7877 |
| Website : | https://www.trailtire.com/alberta-kingsway |
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| City : | G |
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Sheena Walters on Google
★ ★ ★ ★ ★ I've been coming here for years and the service has always been great. The staff is super friendly and honest, and the work is done as soon as possible. Bring your vehicle in early to avoid a wait for those busy days! I enjoy the honesty and quality of the work done.
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Curtis Kematch on Google
★ ★ ★ ★ ★ Very professional and extremely knowledgeable staff. Highly recommend.
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nik ok on Google
★ ★ ★ ★ ★ This place doesn’t deserve any stars, I asked for a hose change in my truck. The manager called me and wanted more work done, he was rude when talking to me about explaining what’s wrong with my vehicle. I just paid to get it towed there and he wanted me to get it towed else where because he refused to work on my truck. I am 9 month pregnant and can go in any day now, I needed my vehicle done. He just added to the stress.
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Eric Curtis on Google
★ ★ ★ ★ ★ I arrived at 720 AM and the doors were open. Staff was ready and helped me as soon as I walked in. Arrived from out of town and needed to get tires promptly, I mean quick. The Asst. Manager went out of his way ran to the supplier across town and picked the “uncommon” tires up for me and I was out by 840. Stellar service and probably saved my marriage. ;)
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Karen Spencer on Google
★ ★ ★ ★ ★ I called the Kingsway location last week to make arrangements for a wheel alignment and oil change. I was told no appointment needed, I could drop off the vehicle Sunday evening and throw the keys in the slot. They called me when my car was done this morning and I was pleased at how fast it was done. I asked what the mechanic had found in regards to the wheel alignment. I was told he didn’t have that information as he’s not a mechanic and I would have to wait to read the invoice when I picked up the vehicle. He then told me next time don’t park in front of their bay doors because it’s a real inconvenience to them. There were no signs asking me not to park there and I wasn’t told when I originally called. When I asked for the price, it seemed a bit high so I asked him to break it down. He then told me that when they did the oil change they also changed the air filter. I told him that I didn’t authorize that and I could’ve done it myself. He then tells me sarcastically “well why didn’t you do that before you brought it in? We do that for everybody when we see it’s dirty.” Unauthorized charges, really bad attitude, this was a very unpleasant experience. I do NOT recommend this location for service.
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Jeff LeHoux on Google
★ ★ ★ ★ ★ Excellent new management. They were extremely professional and courteous. Highly recommend! Really knowledgeable and efficient. They fixed an ongoing issue and saved me some money in the process!
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Matt A on Google
★ ★ ★ ★ ★ Five star customer service from Jenna I'll be honest I don't know a lot about tires but she was very helpful explaining a few of the differences and why it's important to put quality tires on your vehicle
There's a few different tire shops in Edmonton but you can feel confident doing business at trail Tire
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Juan Carlos Ramirez on Google
★ ★ ★ ★ ★ i was referred to this shop by a good friend of mine and from the moment i walked in i was treated with the utmost respect. i had Mike take a look at my car and he diagnosed the problem immediately, i am grateful and thankful for his exceptional professionalism and craftsmanship. i've always dreaded taking my vehicle to any mechanic because i feel like i will be taken advantage of and have products and services sold to me of which i do not require. trail tire is a breath of fresh air and i will taken my car to them from now on. i most certainly recommend them to my family and friends. if you are looking for an honest and amazing shop this is the place to go to!
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