Toys"R"Us - Edmonton

Name: Toys"R"Us - Edmonton
Address: 13029 97 St NW, Edmonton, AB T5E 4C4, Canada, E, 5, Canada

3.9/5 ★ based on 8 reviews

About Toys"R"Us

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Contact Toys"R"Us

Address :	13029 97 St NW, Edmonton, AB T5E 4C4, Canada
Phone :	📞 +7899
Postal code :	5
Website :	https://www.toysrus.ca/en/storelocator
Categories :	Video game store , Childrens store , Bicycle Shop , Balloon store , Toy store , Childrens book store ,
City :	E
Description :	Chain retailer providing an assortment of brand-name children's toys, games, electronics & gear.

13029 97 St NW, Edmonton, AB T5E 4C4, Canada

Best Toy store in Canada

T	Travis Johnson on Google ★ ★ ★ ★ ★ Ordered online , the tracking they give you is completely useless. Looked and found out that they "attempted " to drop it off but couldn't and but never made any attempt to... ( security cameras show no one coming ) Contacted them and was told it would be 1 to 2 days before hearing anything about whats going on. Package is now being returned and I haven't even heard from them yet. Worse delivery system going. Defenitly won't be ordering online anymore.
A	Adib Kaddoura on Google ★ ★ ★ ★ ★ Love love this store. Great toys. Selection is amazing and staff is awesome.
a	amnesia221 on Google ★ ★ ★ ★ ★ The staff was friendly and helpful, especially Gaylen was on Baby’s department along with her partner I forgot her name. This is not the 1st time she helped us and she was super knowledgeable and Patient, awesome to deal with, I had to write a review because of how kind she was.
K	Kyra G on Google ★ ★ ★ ★ ★ The place was fairly busy but what toys r us isn't. The staff there were super super helpful. Went in looking for something very specific and was helped immediately. They were very friendly and accommodating. Checked inventory to make sure they had what I was looking for and everything.
R	R M on Google ★ ★ ★ ★ ★ Huge shoutout to North Edmonton Toys R Us and specifically Misty. It was my daughters birthday weekend and she got a Toys R Us gift card and all she wanted was a Giraffe Stuffy. When we came into the store we were warmly welcomed by Misty as she was set up at a colouring station. After chatting with her for a few minutes my daughter told her she wanted a Giraffe stuffy and Misty snuck away and went and called for Geoffrey to come and surprise her. My daughter was beyond excited. After our meet and greet Geoffrey even took my daughter by hand and went straight over to the stuffy shelves and we found a Giraffe stuffy that was perfect. On our way out of the store we were greeted goodbye and my daughter hugged everyone that helped us. Unfortunately later that day as my rambunctious 4 year old daughter was running around the house she tripped and hit her head and we had to make a trip to the hospital. She is okay! But during our visit to the ER she had her Giraffe stuffy whom she named Geoffrey. She was so excited to share her story with all the nurses and doctor at the ER. Everyone in the ER knew that she met Geoffrey the Giraffe and he helped her find her stuffy and that she has a new friend named Misty. As I sat there with her I couldn't help to feel like a good day went bad. I reminded myself she is 4 and the only thing that she will remember that day is her new friend Misty and Geoffrey the Giraffe.
T	Tammy Bennett on Google ★ ★ ★ ★ ★ When it comes to buying for our kids - Toys"R"Us has always been the place to go! Our visit today was to purchase a gift. We found some great options but we're definitely disappointed when we didn't see the Claire's section previously featured in the store. Overall had a good shopping experience!
N	Natalia K on Google ★ ★ ★ ★ ★ Wonderful employees. Who always are willing to answer any questions. Just purchased a stroller and as I was loading it in my vehicle. My work keys fell out of my pocket. I realized when I cane home and called immediately and started to head back there in panic. I spoke to the manager and kindly asked him to check the parking lot. His response was “well, I’m not going to scour the parking lot” - I hung up in tears and panic. It’s not his responsibility to go look in the parking lot, no. Although I assumed this would be a kind human to human help. I drove there and had another mom holding my keys she just picked up. It would have taken him 5 min to go check for a stressed out customer. Just disappointed.
R	Rhonda Hruschak on Google ★ ★ ★ ★ ★ We went to get a gift for a birthday party. While there, a young (8 year old) girl walked in from 97 street by herself. The staff was AMAZING. They stuck with her, keeping her in the store until EPS and her parents arrived. They let her fill a shopping cart of toys she liked just to keep her safe in the store, and off the street. They would have had a ton of clean up before going home but the care they showed this little girl was commendable. Well done staff. You taught my little girl all about taking care of each other.