Town Plaza Medical Clinic

REFUSES UNVACCINATED PATIENTS. My girlfriend had a phone call appointment with her doctor last week, simply to renew a prescription. While on the phone, my girlfriend explained what she needed and why, and Dr Carr interrupted her to ask if she had been vaccinated. She said “no I haven’t” The doctor went on and on about the vaccine and said she would not see her in person. My gf respectfully said “ That’s fine I understand and respect that, but I just need to renew my prescription over the phone today, I don’t need to see you in person for that” The doctor refused at first, saying she would not help her because she wasn’t vaccinated. My girlfriend started crying, she felt really upset, all she wanted was her medication for her pain. She insisted to please just renew her prescription over the phone as she really needed them. In the end, the doc told my girlfriend “Don’t ever call me again, go find another doctor, I do not want to be your doctor anymore” She also did not renew the prescription as needed, only part of it and told her to go see someone else if she wanted the full prescription.

I think this may be the first review I have ever done. The Irish receptionist should not be working there. Worst attitude and worst customer service I have ever recieved on the phone. Dr. Carr "helped" me for a bit of 2020, though having never met her, diagnosed me over the phone and prescribed me 2 different medications that ruined my day to day life. I called back to try and give them another shot hoping I could talk to someone in person and was immediately reminded why I stopped calling in the first place. The service here should be shut down.

The absolute rudest receptionist ever encountered in the medical profession works there . She does not let you answer or ask any question she is condescending she cuts you off mid sentence does not listen . If you are looking for professional compassionate service then go somewhere else . You will feel much better .

Ridiculous. I get better care in a third world country . They can't make appointments ..I called in Nov. 20 with a chronic issue and am still waiting to get an appointment with a specialist. I had a doctor ( male) tell me last month when I called to inquire as to the status of my request , tell me that I'd have to wait 8 months to even get an appointment. We are living in Canada for gods sake..this is not some remote , back water country in the middle of no where.. as I said, I get better service in Asia... this is Canada.. way behind other countries.. if it wasn't for covid.. I'd be on a plane to get my issue dealt with. Add on.. One year later from when I initially talked to a doctor at this clinic...it literally took one year to get an appointment with an ear specialist... Another issue has come up where I need a simple referral to see another doctor.. the doctor who is giving the referral refused to give it unless I saw her.. then she cancelled two appointments and then called me and told me to send a picture then , she said" we could deal with it in the New Year " .. meanwhile, I have an appointment with the other specialist in one weeks time and needed the referral now ( she is totally out to lunch).. meanwhile the doctor ( DR. KARR) is getting paid every time she speaks with a client and does absolutely nothing. This is how the Canadian medical system works. These doctors at this clinic are collecting cash; meanwhile, I can't get a simple referral for a consultation with a specialist. Insane.

I was worried because of the reviews of this place, but my experience was excellent. The receptionist was super helpful and the doctor I met with was very kind, explaining why my ear gets blocked with earwax and what to do. I recommend

Dr Tamplin is the absolute best physician I have been able to see over the years. Friendly, kind, compassionate and thoughtful. If I could rate higher, I would.

I just had the worst experience that I have ever had with any medical receptionist. I called in two days before, an afternoon before, a night before, and morning of, until I finally received a call back from this medical practice. The receptionist was terribly rude and un-accommodating. She refused to let me speak or finish any of my sentences. After I told her I was covid tested recently, she kept implying that I had covid and needed immediate urgent care. Following this, she hung up on me mid sentence after I had been trying to call for days. I feel bad even giving this review one star.

Sean (on reception) and Dr Carr are both amazing. Very kind and calm but also efficient. Really excellent service and I would highly recommend their practice to anyone living or working in Whistler.