Tim Hortons
3.6/5
★
based on 8 reviews
Contact Tim Hortons
| Address : | 2150 Hawkins Street, Port Coquitlam, BC V3B 0G6, Canada |
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| Phone : | 📞 +7 | ||||||||||||||
| Website : | https://locations.timhortons.ca/bc/port-coquitlam/2150-hawkins-st | ||||||||||||||
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| City : | B | ||||||||||||||
| Description : | Canadian chain selling signature premium-blend coffee, plus light fare like pastries & panini. |
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Sam Lim on Google
★ ★ ★ ★ ★ Terrible customer service, very dissatisfied with the people working there. Impossible to redeem any points, there is always some rules that is prohibitive to you using your hard earned points for products. Why is it so complicated to get any rewards. I think, I should stop visiting this restaurant and go to McDonald's instead.
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Maria jones on Google
★ ★ ★ ★ ★ I am a huge fan of Timmies coffee. I have been to many Tim’s store but this time is the most disappointed experience (most of my experience with Tim were horrible, so I don’t care about their customer service). I have heard about the Tim’s reward program and already downloaded the apps on my phone. I went to this location because it’s close to my work. Asked for a large coffee and a small green tea. When I asked the girl that could I use my reward card and she was rude “I already cashed out”. I was like “it’s strange” since she did not even ask me if I have the reward card. It seems like they did not care about this reward at all. Please retrain your staff!!!!!!
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nghi nguyen on Google
★ ★ ★ ★ ★ I got a icecap usually I get it filled up all the way, this time it was different it wasn’t even filled up to the line I payed $3 almost $4 for it and it was a size small I even told my daughter to talk to her and tell her that it was under the line she talked back to her and said it’s supposed to be like that. very sad with today’s experience
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Candace G on Google
★ ★ ★ ★ ★ Customer Service was absolutely awful. Went up to the counter and was not greeted at all. I had a free voucher (for any warm beverage excluding espresso beverages). I asked her for a XL Hot Chocolate and presented my voucher. they scanned it and said it did not work it’s for a free coffee only. Then i said read the fine print it says any warm beverage, and the women Paige blurted out read the front it says Free Coffee. You would think that the retail worker would read the fine print, so she goes talks to the manager and she says no. I was like can i talk to her then, the manager comes around the corner with her mask not on properly and then she’s just like fine do it. I’ve done it from other locations several times. Not a great experience at all. Will definitely not be returning.
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Deep Kaur on Google
★ ★ ★ ★ ★ All of their staff is under trained I guess. Once I ordered a double double but the girl barely put any sugar in it. Another day I ordered a toasted bagel with butter and this another girl put so much butter on bagel that it was all leaking. Even the paper with which she wrapped it was all wet with butter. I believe the staff should be trained well.
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Shilah Norman on Google
★ ★ ★ ★ ★ I go here a lot other than the fact they close at weird times and couldn't sit in side they're general great very friendly and always get my order correct.
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Theresa Karhukangas on Google
★ ★ ★ ★ ★ April17 20022 A young lady working there had helped me I am diabetic and my sugars had dropped she helped me by calling my daughter and stayed with me till my daughter arrived. Best customer service from this empathetic young lady .I hope to come back and thank her in person
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The JOKER on Google
★ ★ ★ ★ ★ Love their Fruit Explosion muffins. Friendly staff working here even when shop is extremely busy.
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