The UPS Store
3.4/5
★
based on 8 reviews
Contact The UPS Store
| Address : | 2475 Dobbin Rd #22, West Kelowna, BC V4T 2E9, Canada |
| Phone : | 📞 +78 |
| Website : | http://theupsstore.ca/142 |
| Categories : | |
| City : | T |
| Description : | Store offering shipping, packaging, printing & other services, plus office supplies. |
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Nathan Kurjata on Google
★ ★ ★ ★ ★ The service provided at this store is second to none! A couple recent small changes in the service they're providing me and I've just gained back at least an hour a month of my life :) HIGHLY RECOMMEND this place!
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Debra Zerr on Google
★ ★ ★ ★ ★ The people are very helpful and friendly, even when its real busy.
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Katia Jesson (Catherine) on Google
★ ★ ★ ★ ★ Have had an PO box there for 1 year. Staff has always been really nice and helpful helping us find our packages. Can't speak to outgoing packages.
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Tom tookalook on Google
★ ★ ★ ★ ★ This is the worst and rude group of Karen's I've met.
Like if u don't like life that much why work with the public.
Completely snappy and rude when informing customers about covid rules in there business.
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Diana Pineda on Google
★ ★ ★ ★ ★ Don't EVER go to the UPS Store for a copy from a USB file. They will charge you CAD$5.60 because, "they have to open a file". That's outrageous. You should inform the customer because making the assumption that a copy will be CAD$0.30!
Better go to Staples in Kelowna, it's worth the drive and you can buy a coffee for less than a copy.
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Nad Gy on Google
★ ★ ★ ★ ★ Dec 6, 2021, visited the UPS store to ship a package and use service UPS provide COD (Collect On Delivery) There was a lady which said she has over 23 years experience working with UPS she never done such thing and UPS does not provide any service as COD. I told her to visit the website and check she did not do that and when I insisted she asked another lady on cash which was helping another customer and she confirmed that YES UPS does not provide any COD and they never heard of it and never done it. I told them it does not matter if they never done it or never heard of it, they have to just check the UPS website which both ignored. So the lady with over 23 years experience went to her desk in and called someone and she came back and said i told you we do not done this and we don’t know. when I said I have read on UPS website, but nothing then she said maybe i should go to UPS main office UPS WINFIELD, which is almost an hour and 30 minutes away from me. i said seriously!? i have to drive that far to use UPS???? then we shouldn’t i drive to drop the package to the receiver address instead. unbelievable service and very disappointed.
See the attached UPS COD service . Hope a regional manager from UPS sees this review
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Cameron Thiessen on Google
★ ★ ★ ★ ★ I would give zero stars if I could. Worst customer service I have ever received in my life. The lady at the front desk named GAIL is the one of the nastiest people I’ve ever met. I had emailed something in on Friday and said I would be picking it up later that night. Something came up with my family and I didn’t end up making it in until Monday afternoon. When she asked me what my name was for pick up and I told her her response was “well I thought she would be picking it up on the day she said she was going too” in front of an entire store full of people. Then proceeded to laugh like it was the funniest thing she had ever heard. I don’t know what kind of company has this type of person working for them but I will never ever ever go to this ups location again.
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Shari A (Shari) on Google
★ ★ ★ ★ ★ Visited this UPS location quite often when I lived close by. Wonderful polite staff who were always eager to help. You'll never have to ask for a receipt for your drop off - it'll be waiting for you at the printer on your way out! A+
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