The Universe De Pigloo
3.6/5
â
based on 8 reviews
Contact The Universe De Pigloo
Address : | 1346 Chambly Rd, Longueuil, Quebec J4J 3X1, Canada |
Phone : | đ +7977 |
Website : | http://www.magarderie.com/garderie/76363-6h-a-minuit-7jours-sur-7-garderie-educative-l-univers-de-pigloo.html |
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City : | J |
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Khaled GREBEJ on Google
â â â â â Une mauvaise expĂ©rience avec cette garderie mon fils lâa frĂ©quentĂ© pour 6 mois entre Juin et Novembre. Un manque de professionnalisme et un niveau mĂ©diocre de communication de la part de lâadministration. Finalement ce nâest pas la directrice qui sâoccupe de la garderie mais plutĂŽt sa fille. En plus les Ă©ducatrices se changent rĂ©guliĂšrement, mon fils pour les six mois quâil a passĂ© il a connu au moins 3 ou 4 Ă©ducatrices. Un autre point câest le manque dâactivitĂ©, pendant lâĂ©tĂ© et lâautomne la seule activitĂ© que jâai vue câest de sortir les enfants dans la cours arriĂšre et lĂ encore câest un autre problĂšme, vous imaginer quâa 30 degrĂ©s, ils sortent les enfants Ă partir de 15h et les enfants restent sans des bouteilles dâeaux jusquâĂ les parents arrivent pour les rĂ©cupĂ©rer. Le dernier problĂšme que jâai eu avec eux avant je dĂ©cide de changer la garderie, les selles de mon fils sont un peu molles. Alors la garderie mâappelle pour me dire que mon fils a du gastro. Je garde mon fils ce jour-lĂ dans la maison, il est normal, il est actif, jâai mĂȘme amener mon fils au pharmacien, il ne prĂ©sente aucun signe de gastro. Le lendemain, je lâamĂšne Ă la garderie et dĂšs quâil fait sa premiĂšre selle et ils mâont appelĂ© pour que je viens le rĂ©cupĂ©rer parce quâil souffre du gastro comme ils disent. En essayant dâexpliquer les choses Ă la fille qui sâoccupe de lâadministration elle est devenu une experte mĂ©decin, il sait plus que les mĂ©decins et encore pire son niveau de communication indique bien ses compĂ©tences. Finalement mon fils a restĂ© la majoritĂ© de la semaine Ă la maison et en plus on compte aussi pour ce mois deux autres jours quâil a restĂ© Ă la maison car la garderie a eu un problĂšme dâĂ©lectricitĂ©. De ma part je peux expliquer ces choses que seulement il y a un manque des Ă©ducatrices cette pĂ©riode-lĂ alors il essaye de renvoyer les enfants Ă la maison pour la moindre raison (pour information, jâai vu certains enfants quâont le mĂȘme problĂšme mais ils nâont pas Ă©tĂ© renvoyer Ă la maison).
Un dernier point et lĂ câest vraiment ça indique le niveau de leur professionnalisme, tout dâabord ne pensez pas Ă envoyer des emails a la garderie vous nâaurez aucune rĂ©ponse. Lâemail leurs serve seulement pour accepter les virements ï. Et le seul email que jâai reçu câest aprĂšs que jâai dĂ©posĂ© une plainte envers la garderie pour mâenvoyer finalement le R24 et lĂ câest encore une autre histoire, je passe le 22 FĂ©vrier pour rĂ©cupĂ©rer le R24 pour ma dĂ©claration, je dĂ©couvre quâil y a une erreur dans la dĂ©claration : un manque dâenviron 600$ entre ce jâai payĂ© et le montant dĂ©clarĂ© !!!, je demande la rectification et depuis jâappelle la garderie rĂ©guliĂšrement pour passer prendre mon R24 sans aucune rĂ©ponse ni estimation. Elle peut mĂȘme vous dire je vais vous retourner dans 2 mn ou bien 5 mn et jamais elle ne va revenir. Finalement aprĂšs un mois jâai dĂ©posĂ© une plainte au ministĂšre de famille. Ils mâont contactĂ© pour me rediriger vers le revenu QuĂ©bec ou jâai posĂ© une deuxiĂšme plainte et aprĂšs jâai contactĂ© la garderie pour leur indiquer quâil y a une plainte envers eux qui est en cours. Les excuses changent maintenant, le problĂšme câest le comptable. Jâai contactĂ© directement le comptable, il mâa rassurĂ© que lâerreur vient de la garderie. Finalement aujourdâhui le 27 mars, jâai reçu mon R24 avec le bon montant en jetant tout le problĂšme sur le comptable. Un bon conseil câest vous voulez rester lâesprit tranquille Ă©vitez cette garderie, Malheureusement les bonnes garderies prĂ©sente toujours un file dâattente.
*** Un petit commentaire pour la réponse de la garderie :
Une réponse pleine de mensonges et indique le niveau de communication. Jamais j'étais satisfait de votre garderie, j'ai déjà visiter une autre garderie en fin août. J'ai inscrit mes deux enfants en liste d'attente. Malheureusement je me suis rendu compte des reviews des autres parents sur la page Facebook "Spotted : Longueuil", qui confirme ma mauvaise expérience, tard.
A bad experience with this nursery my son attended for 6 months between June and November. A lack of professionalism and a poor level of communication on the part of the administration. In the end, it is not the principal who takes care of the daycare but rather her daughter. In addition, the educators change regularly, my son for the six months he spent he has known at least 3 or 4 educators. Another point is the lack of activity, during the summer and fall the only activity that I have seen is taking the children out in the backyard and again this is another problem, you imagine that at 30 degrees, they take the children out from 3 p.m. and the children stay without water bottles until the parents arrive to collect them. The last problem I had with them before I decided to change the daycare, my son's stool is a bit soft. So the daycare calls me to tell me that my son has gastro. I keep my son in the house that day, he is normal, he is active, I even took my son to the pharmacist, he has no signs of gastro. The next day I take him to daycare and as soon as he has his first bowel movement and they called me to come and pick him up because he has gastro as they say. By trying to explain things to the girl who takes care of the administration she has become an expert doctor, he knows more than doctors and even worse his level of communication indicates his skills. In the end my son stayed at home most of the week and in addition we also count for two more days that he stayed at home this month because the daycare had an electricity problem. For my part I can explain these things that only there is a lack of educators during that period so he tries to send the children home for the slightest reason (for information, I have seen some children who have the same problem but they were not sent home).
One last point and this really indicates the level of their professionalism, first of all don't think about sending emails to the daycare you won't get any response. The email is only for them to accept transfers ï. And the only email I received was after I filed a complaint with the daycare to finally send me the R24 and that's yet another story, I spend February 22 to retrieve the R24 for my declaration, I discover that there is an error in the declaration: a shortfall of approximately $ 600 between what I paid and the amount declared !!!, I ask for the correction and since then I call the daycare regularly to take my R24 without any response or estimate. She can even tell you I'll get back to you in 2 minutes or 5 minutes and she will never come back. Finally after a month I filed a complaint with the family ministry. They contacted me to redirect me to Revenu QuĂ©bec where I made a second complaint and afterwards I contacted the daycare to let them know that there is a complaint against them that is in progress. The excuses are changing now, the problem is the accountant. I contacted the accountant directly, he reassured me that the error came from the daycare. Finally today on March 27, I received my R24 with the correct amount throwing the whole problem on the accountant. A good tip is you want to have peace of mind avoid this daycare. Unfortunately, good daycare centers always have a queue.
*** A small comment for the daycare's response:
An answer full of lies and indicates the level of communication. I was never satisfied with your daycare, I already visited another daycare at the end of August. I put my two children on the waiting list. Unfortunately I noticed the reviews of other parents on the Facebook page "Spotted: Longueuil", which confirms my bad experience, late.
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ramzy hermi on Google
â â â â â Une des meilleures garderies a Longueuil.
Un excellent service: éducatrices trés professionnelles, , pratique exemplaire pour l hygiene et alimentations variées a tous les repas . Un special dédicace pour l'éducatrice iteb c' est la cerise sur le gùteau.
One of the best daycares in Longueuil.
Excellent service: very professional educators, exemplary practice for hygiene and a variety of foods at all meals. A special dedication for the iteb educator is the icing on the cake.
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Fatma Mezri on Google
â â â â â Je visitĂ© cette garderie pour une place pour mon fils de 10 mois et j'ai Ă©tĂ© choquĂ© de voir que la femme qui m'a reçu Ă laissĂ© tous les poupons seuls pour me faire visiter. Deux d'entre eux on pleurait toute temps....
De plus elle m'a dit qu'elle s'occupe de tout en mĂȘme temps administration, visites et poupons, nourriture et elle Ă©tais ok avec ca. Je ne savait pas comment partie au plus vite...pas du tout une garderie pour mon BB
I visited this center for a place for my son of 10 months and I was shocked to see that the woman who received me left all alone for infants me around. Two of them were crying the whole time ....
Furthermore she said that she takes care of everything at the same time administration, visits and baby food and it was ok with ca. I did not know how to part faster ... not a day care for my BB
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Christine Perron on Google
â â â â â Je ne vous recommande pas du tout ce service de garde . Je suis Ă©ducatrice et j'ai jamais vu une garderie comme celle lĂ ouff ( nourriture, pĂ©dagogie, traitement des Ă©ducatrices par la propriĂ©taire et non payment de salaire ) Choisissez un autre milieu si vous dĂ©sirez que votre enfant soit heureux et Ă©panoui.
I do not recommend this child care service at all. I am an educator and I have never seen a daycare center like this one ouff (food, pedagogy, treatment of educators by the owner and not payment of salary) Choose another environment if you want your child to be happy and fulfilled.
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Mimi Fafard on Google
â â â â â Je recommande cette garderie mon garçon la frĂ©quente depuis bientĂŽt 3 ans et il l'aime bien.
Et iteb et mileva son la crÚme de la crÚme comme éducatrice et mon garçon aime beaucoup aussi anta à vous tous bravo pour le beau travail que vous faite.
I recommend this daycare my boy has been attending it for almost 3 years and he likes it.
And iteb and mileva are the cream of the crop as an educator and my boy is also very fond of anta to all of you well done for the great job you do.
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Wafa Sedjal on Google
â â â â â Bonjours je suis une mĂšre de famille qui a mis mon fils dans cette garderie que jâadore je suis enceinte et ma futur princesse est dĂ©jĂ inscrite car je sais quâil y a une education, des para activitĂ© trĂšs interessant et enrichissante pour mon garçon et ma futur princesse dĂ©plus le personnel est trĂšs agrĂ©able courtois dâun professionnalisme irrĂ©prochable jâadore! Jâai Ă©tĂ© dans plusieurs garderie non qualifiĂ©e et celle-ci mâas surprise mon enfant câest dĂ©jĂ parler un peu plus le français connaĂźt les chiffre en français et mĂȘme en anglais! ?
Pour se qui a attrait Ă la nourriture câest de la cuisine de qualitĂ© avec des trĂšs bonne collation!
Le divertissement est agrĂ©able et câest une garderie haute gamme que tout les Ă©quipements sont neufs de plus jâai vraiment aimĂ© la chaleureuse propriĂ©taire que jâai parler 3 fois câest une excellente garderie et je suis fiĂšre de mettre mes enfants ici et je vois une forme dâĂ©ducation plus Ă©voluĂ©e que la moyenne et mon garçon aime ses Ă©ducatrices et je vois quâil est toujours joyeux Ă aller Ă la garderie la derniĂšre fois il a dessinĂ© une fleur Ă une dĂ©nommĂ©e imane ( une Ă©ducatrice ) sa peu prouver Ă quel point il lâaime la place et Ă son anniversaire ils ont fĂȘtĂ© avec tout les enfants gĂąteaux ? ballon ? câĂ©tait beau Ă voir et chaque fĂȘte on ressent la culture NoĂ«l par exemple ou pĂąque câest trĂšs important!!! et je suis fiĂšre Ă avoir trouvĂ© une garderie aussi propre soignĂ©e professionnelle de haute qualitĂ© pour les 2 amour ?
Hello I am a mother who put my son in this daycare that I adore I am pregnant and my future princess is already registered because I know that there is an education, very interesting and enriching para activity for my boy and my future princess the staff is very pleasant courteous of an irreproachable professionalism I love it! I have been in several unqualified daycare centers and this one surprised me my child is already speaking a little more French knows the numbers in French and even in English! ?
For those who love food, it is quality cuisine with very good snacks!
The entertainment is pleasant and it is a high-end daycare that all the equipment is new moreover I really liked the warm owner that I spoke to 3 times it is an excellent daycare and I am proud to put my children here and I see a more advanced form of education than the average and my boy loves his educators and I see that he is always happy to go to daycare the last time he drew a flower to a called imane (an educator) his little to prove how much he loves the place and on his birthday they celebrated with all the children cakes ? balloon ? it was beautiful to see and each party we feel the culture Christmas for example or Easter is very important! !! and I am proud to have found such a clean high quality professional neat daycare for 2 loves ?
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Mary Roy on Google
â â â â â Mon enfant frequent cette garderie ca va faire bientĂŽt 1an et demi et il adore tout le personnel. Professionnel et respectueux ?
My child attends this daycare for almost a year and a half and he loves all the staff. Professional and respectful ?
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Rabia Khairi on Google
â â â â â Itâs been more than 7years I deal with this daycare. They are extremely professional and very caring and both of my kids just love and feel very at easy and comfortable with their amazing educators. They are extremely well organized and very kids friendly and loving environment. They teach very good values to kids developing their social skills and also playing with fine motor skills as well. I highly recommend this daycare to all parents without doubt. Amazing experience with them.
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