The Sliding Door Company

4.2/5 β˜… based on 8 reviews

Contact The Sliding Door Company

Address :

1146 Castlefield Ave, York, ON M6B 1E9, Canada

Phone : πŸ“ž +7
Website : http://www.slidingdoorco.ca/
Categories :
City : B

1146 Castlefield Ave, York, ON M6B 1E9, Canada
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Mark on Google

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Absolute waste of time. Reviews below are from people that only have between 1-3 reviews... smells like fake. Called them to get someone to come in and do a quote. Instead I was told to send measurements and that the price would vary a little once I came in the showroom and chose the materials and that if I wanted someone to come in it would cost $150 (sorry ? I have to pay you to give you business? a little upside down ...) We live in a time when almost everything can be purchased online and this company still expects you to go to their brick and mortar location for a service that is custom made which will require them to come to your place no matter what. Evolve or dissolve. Even after this I still sent them the measurements and received the most expensive quote I've gotten so far for the job. Don't waste your time. On the upside the lady that helped me seemed nice and you could tell she was a slave of their own system.
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124shak on Google

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Edited as the Sliding Door Company made good on the issue with the doors and made the repair. Thank you!
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yves rannou on Google

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I recently purchased some custome made sliding doors and a piece of glass to convert a den room into a bedroom. I found them online and trusted other customer reviews in my decision to move forward with them. I was really impressed with their product, service, and attention to details. The owner made a trip to come to my place to take the necessary measurements and offered some recommendations on how the product should be designed and he did a great job. The project was installed today, in the delay that was mentioned in my first visit in July. The installers were super friendly and very professional. In sum, I am extremely happy with the end product. My place looks super nice and I would highly recommend Sliding Doors.
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Bruno Clementi on Google

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Doors are high quality. Service and attention to detail very poor. Picked up a set of frameless glass doors. The doors were well packed (which I paid an extra $225.00 ) for. When picking up the doors, the warehouse crew initially did not want to help in the loading of the crate. There were numerous hardware parts missing which eventually was resolved with a seperate trip. There are no instructions on the installation of the handles which are still loose and flopping. Overall as I said, doors are of high quality but service is very poor. One wood expect a higher level on doors that cost in excess of $4000.00
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Syed Murad Ali on Google

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Absolutely the worst company to deal with - stay far far away - They will quote you a product, in my case, a sliding barn door apparatus, that is incapable of holding the weight of the glass just to make a sale. Then once the door is installed, it does not work. They refuse to service it. They jerk me around for a month asking for pictures and videos without taking any action. Then they take the position that the warranty is only for 90 days. Then they change their position to "warranty is not applicable". So now, i have a sliding barn door, which does not operate well, and I am not even sure how sturdy the install is. I have two young children who use the room for their virtual classrooms (due to Covid), and God forbid, if their installation fails and the glass door falls down and injures them, I can only pray that it does not happen. So for your own peace of mind, please do not use this company for any installations or purchases.
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Shane on Google

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My requirement was to have an aluminum low profile frame and frosted glass. Frame was to match the window frames of the house and glass would compliment the oversized window glasses throughout the modern built home. At first I thought the price quoted was high but I knew they will be of high quality. Long story short, I went with it and upon receiving the doors, I was pleasantly surprised with their quality. I highly recommend this company for the product they offer and the very nice people running it. Thanks, Shane Derby Fine Homes Inc.
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Giovanni Lombardi on Google

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Fantastic workmanship, honest company, professional customer service, and most of all, the installer ( Boaz) who knows what he's doing and very respectful 100%.
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David Grygier on Google

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The Sliding Door Company was recommended to us after seeing a friend's installation in their condo and us having a similar layout. We called and provided measurements / pictures before going to the showroom and settling on the model and design. Next, we obtained the quote and had the onsite visit where their staff took professional measurements and talked us through any considerations we should be aware of (like cutting the baseboard so the door would be flush to the wall). The quote was updated with the professional measurements and everything was electronically signed with little to no actual paperwork required. While there was a slight delay in the installation due to supply chain issues of the time, the installation was done quickly and professionally and now my daughter is LOVING having an actual door to her room and we've increased the resale value of our condo well beyond the cost of the door. Would highly recommend them to anyone, but avoid the following: - Only purchasing part of their service / parts and expecting perfection. - Thinking you can (or should) order a $2,000+ item online without physically "kicking the tires".

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