The Self Storage Place
3.5/5
★
based on 8 reviews
Contact The Self Storage Place
| Address : | 242 Mary St, Victoria, BC V9A 3V9, Canada |
| Phone : | 📞 +8 |
| Website : | http://www.theselfstorageplace.com/ |
| Categories : | |
| City : | A |
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John Weir on Google
★ ★ ★ ★ ★ Tom is amazing!! from the first day I started renting he was the ideal employee, top notch services customer's man, very professional, explains everything in detail and takes care of the customer like you are the only one...B-L, you have a "gem" in Tom-John
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Chelsea M on Google
★ ★ ★ ★ ★ I’ve had my things in storage here for two years and had to switch units once and had a moving company pick up my things without me there. Throughout every interaction the staff were nothing but absolutely lovely and kind, and very professional. I highly recommend this small family owned business in a historic building. (It’s an old cookie factory!)
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Mik W. on Google
★ ★ ★ ★ ★ Terrible service: Specifically, the manager was quite rude. He didn't listen, continually interrupted me by speaking louder, complained non-stop about his work and the ownership/employees, very few if any of the services advertised online were actually offered. Terrible experience.
**EDIT: As mentioned, seeing as I can't reply, It was the manager who was the issue, NOT the weekend staff person who helped me set up my mailbox. He was totally fine and professional.
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Jessyca Reid on Google
★ ★ ★ ★ ★ Been going back and forth between work and travel to this location. So far so good. I can tell our locker was built very fast and cheap, which is probably why it's so cheap to rent there. Makes us worry about having anything leaning on the walls. Not the cleanest place, but it's easy enough to access and for $70 a month for the locker we have (a fairly large walk-in) and a mailbox works.
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Jimmy Grieve on Google
★ ★ ★ ★ ★ Great I've been using the Self Storage for a long time
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Susan Mclennan on Google
★ ★ ★ ★ ★ Easily accessible units. Excellent support from staff. Great hours.
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Sergio C. on Google
★ ★ ★ ★ ★ Avoid these place. Sure prices are OK, but is run down and it looks like the building may collapse at any moment. No ventilation, horrible layout and above all, very rude staff that will ignore you on the spot if you are only there to get some information. I came by to check out the sizes of storage and prices and unless you are willing to sign a package on the spot, you will be frowned upon and be brushed off in no time. Didn't get to see a thing as I was not sure what size of locker I wanted since my intent was to see them first to make a decision then. Horrible way of treating a potential customer and wrong attitude when all business are struggling in Victoria.
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William Underhill on Google
★ ★ ★ ★ ★ Low rates, friendly staff. Units sized nicely. Great hours. What's to say? These guys work very hard to make sure you feel welcome. There are only 2 of them and they're open all day, 7 days a week. A great option for those on a budget. Thanks, guys! :)
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