The Optical Shop on Whyte
3.6/5
★
based on 8 reviews
Contact The Optical Shop on Whyte
| Address : | 10524 82 Ave NW, Edmonton, AB T6E 2A4, Canada |
| Phone : | 📞 +787 |
| Website : | https://www.theopticalshop.ca/ |
| Categories : | |
| City : | E |
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Linda Rasmussen on Google
★ ★ ★ ★ ★ We have had great service and great prices from the Optical Shop. For what I paid for new lens in my old frame, I was able to get a new pair of glasses PLUS top line lens. They have great prices (better than Hakim and better selection as well). Their service has been outstanding as well. We had a problem with the lens in our new glasses. They sent them back and got it fixed - no problem. I am happy to recommend them - they seem more than fair and great people to deal with as well!
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Grace Dong on Google
★ ★ ★ ★ ★ Super later delivery of glasses by more than 15 days! Over promised and under delivered seems to be their model. They originally even forgot to take the measurements for my glasses and when asked about it, did it wrong and got different measurements each time!
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Amari Edwards on Google
★ ★ ★ ★ ★ Friendly staff and amazing ! First time going here will definitely be my go to spot for my Sunglasses for now on! :)
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Lynn Jensen on Google
★ ★ ★ ★ ★ Have gone to the Optical shop on Whyte for many years and always had great service. unfortunately not the last time. Started out by them giving me progressive lenses, which I have had before, and never had a problem. Got a full eye exam, and I mentioned that I had eye surgery for cataracts and had new inter ocular lenses put in. The Dr did not say I could not have the progressives. Tried for almost a year to get use to them to no avail.
Went back on Sept 21 for new exam and the new Dr told them that because of my lens surgery that I can not wear Progressive Lenses .
They would not give me new lenses but gave me a discount,
It is now Oct 10 and I am still waiting for my glasses.
Paid full amount up front, maybe I should have just given a deposit.
They keep telling me they are putting the coating on.
Not to impressed with the service this time.
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J K on Google
★ ★ ★ ★ ★ Very professional and knowledgeable. They will help you to choose right glasses and advice what you need. Unsure where to start? Tell your budget and they will work it around. They have many selections of lenses and frames to work with your budget.
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Colette Dufour on Google
★ ★ ★ ★ ★ My partner and I have got several pairs of glasses there over the last 6 years. They direct bill and our glasses always come in within a week or so! Also friendly and accommodating while we try on many frames and deliberate.
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Daven Alfred Ragmat on Google
★ ★ ★ ★ ★ A very infuriating experienced! how terrible the service is! me and my wife were there on time for our eye examination, and suddenly a man and his family were late fore more than 30 minutes cuts our que. I told one of the staff that you’re cutting our line for a late patient, but, she went straight to the optometrist to arrange what the guy needs. To make it worst, the optometrist accommodated the guy and his family in front of us. If they could only ask in a good manner. Thank you for assisting your new clients with such manner.
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peng zhang on Google
★ ★ ★ ★ ★ This is a really awesome experience. I would like to buy a pair of sunglasses here. Once I got inside, people working there were so nice and showed me many choices and helped me with the best one. With the best smiling face in the world, the young girl helped me for examine the eyes. The doctor was even nicer to explain my eyes and related things. He was very patient and gentle, professional and knowledgeable. I have learned a lot by short meeting with him. Such a nice gentleman! He also told me that my eyes were really healthy which relaxed me. Because I worried too much about my eyes, I replied on my one good eye too much. The boss was a very nice lady, she patiently and nicely helped me about everything. I felt like at home when I stayed there. When I talked about my health card without a plastic bag, she immediately gave me one for free. Such a kind and nice lady. I love being their customers. After just two days, my sunglasses are ready. Actually, this is one of my best shopping experiences in the past. Very cheerful!
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