The Glen at Crossmount - Crossmount

Beautiful place! Perfect for weddings! Staff could have been a little nicer but otherwise it was an amazing time!

Beautiful spaces, great meeting room, gorgeous property.

I had my wedding at Crossmount last weekend. The location is absolutely stunning and we received a lot of compliments on the ceremony. Overall the day was a success, but I was I was left with a bad taste in my mouth in dealing with the event staff. When booking this location you sign a contract which includes the rental, staff and gratuity being charged upfront. In our detail meeting we were told several things that day of didn't come to fruition. We were switched morning of from a raffle ticket purchase to a cash bar only, causing many guests having to use the ATM on site and pay fees. I was told this was because they didn't have a staff member to sit selling tickets...however it was my understanding that we paid for one to be there. The event staff raved to us about the quality of the food, but the sirloin was only served rare and was cold. Many of our guests asked for more cooked pieces, but were told there was none. We were told two ciders would be available for the guests, however only one was provided by the bar My only real request was that non-alcoholic beer be available for my non-drinker guests. When my guests asked for it at the bar they were told "there might be some warm ones around somewhere" "there isn't any". Crossmount claims it was purchased, so I don't why this wasn't communicated to the bartenders. Finally, we accidentally left a pen on the guest book table at the end of the night and were charged for damage to tablecloths because the pen exploded in the washer. Make sure you grab everything off the tables because the staff just scoops them up and throws them in the laundry. All these concerns were expressed to the Event Manager, but everything is paid up front so I felt my concerns were brushed off. I attended a wedding at the Barn at Wind's Edge in July (which I would say is their main competition) and they had a raffle seller with a tap machine, which makes much more sense in a pandemic, cashless society. Also they provided everything for the cake and cut it, while Crossmount no longer provides anything for the cake service. Overall these are small things and our day was beautiful, but I felt for the price we paid and the gratuity charged I was a little disappointed. My suggestions are: read your contract carefully, confirm your small details with the event coordinator the morning of and make sure you pick up all your items at the end of the night!

Held our daughter's wedding at the Glen (Aug 2021). The location is beautiful, and the venue is new and in good conditions. The afternoon wedding went well, and the venue staff had the place prepared for us to decorate the day before. The occasion was marred by the disorganized dinner catering (we had no choice with the caterer at the Glen, had to use their contract caterer.) Perhaps due to COVID, the staff appeared quite inexperienced. Lots of stuff promised last year when we booked the place were not delivered. With only 90 guests, they ran out of utensils (no desert forks, no steak knifes). We were promised plates (and forks) for the cake, but all they managed were styrofoam plates, and spoons.... The food was uneven as well; some plates were delicious, others less so. The bar also ran out of mixers quite early in the event (and we were not big drinkers!), so were limited to what they can serve. Overall, I would say this is a nice place to hold a wedding. If we could have our choice of caterer, the event would be even more memorable.

The wedding set up is very nice. The cider is good. The wedfing food The salads were very tasty. The hot part of the meal was cold and the meat was to rare. Beautiful location.

Very friendly service, good food, beautiful facility. Highly recommended!

I was happy to take my son there for Easter Egg Hunt today. The event was well organized and we really enjoyed our time. Thank you for doing this for kids!

I just want to say what a wonderful venue Crossmount is. Your staff were very helpful! I was there the morning of my nephew’s wedding, we were setting up. The woman who was in charge was extremely helpful and friendly.❤️ When we returned for the reception, the staff were helpful, courteous, and friendly. My laptop was briefly misplaced and everyone was so helpful in finding it. The food was tasty, hot, and fresh. I can see why my nephew and his new wife wanted their reception at Crossmount.