The Equitable Life Insurance Company of Canada
3/5
β
based on 8 reviews
Contact The Equitable Life Insurance Company of Canada
| Address : | 7100 Woodbine Ave, Markham, ON L3R 5J2, Canada |
| Phone : | π +977 |
| Website : | http://www.equitable.ca/ |
| Categories : | |
| City : | R |
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Tiago βHeartillyβ Medeiros on Google
β β β β β They deny all my claims even though I'm eligible.
Then I spend an hour on the phone and they hang up on me?
1/5 terrible.
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TEMPORARY ΩΩΨ¨ΩΨ© on Google
β β β β β very bad customer service. I was on the phone on hold for one hour, and then got transferred to 4 different agents ( kept saying its not there department to help) and eventually hung up after 2 hours on the phone. bad service and do not recommend
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Heather Cosh on Google
β β β β β This has to be the worst company. So frustrating to deal with, very inconsistent with what is covered. No explanation for refusal to pay what is owed. covers specific services and lab tests for one member, and not for another under the same policy. This company does not offer direct billing for anything but dental. I would not recommend this company to any company or individual.
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M E Dias on Google
β β β β β DONT recommend their Group Health and Dental benefit. Please save your company and employee the complains, headache and grief. You get what you pay. Gave me a hard time with my orthotic claims even with doctor prescription. This company has the confident to state that my condition don't warrant treatment which left me baffled as they never seen nor assessed my condition and to question my doctors medical judgement was unbelievable and I never encountered such kind of insurance. AVOID.
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Pedro Diaz (DZRP0003) on Google
β β β β β Don't confuse Group benefits coverage with Individual coverage!
Equitable has hand down the best participating policy in the market today.
They're fast and easy apply for with great and fast underwriting decisions.
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Alan Suen on Google
β β β β β Poor record keeping practice. I understand that insurance agent has a high turnover rate and cannot be a reliable source when you need to inquire about your own policy. But when ask with the head office about my policy they are unable to provide the 10-year detail about the policy performance (it has an investment portfolio), top up with long response time making Equitable Life just another insurance company that has poor post-sale client relationship.
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Louise Kennedy on Google
β β β β β Just wanted to say thank you to Equitable Life for their incredible service. My company has switched companies for benefits every couple of years - at first it was Great West Life who were okay, then Manulife who were terrible (I couldn't ever get through on the phone to someone who knew what they were talking about), and over the last year we are now with Equitable Life. How refreshing, what a change. When I call I get the sense that people actually want to help me and like their job. Not only did I get the help that I needed, but I also had a friendly conversation. The person I talked to even knew the hockey score! From my experience, I would recommend... they are a great company to deal with.
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Corey Capstick on Google
β β β β β Probably the worst experience I've had with any insurance group. My employees get their claims rejected frequently, the women who answer the phones are constantly rude and condescending and the company overall shows absolutely no regard for their customers. If I could opt out of paying these people I would take the opportunity 7 days a week! I would rather pay higher taxes for shabby, socialized, healthcare and I'm a libertarian. 0/10 just shut the doors already.
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