Texture Craft Drywall & Plaster Ltd - Calgary

This is a review for the sister company Texture Craft Projects Corp, which does not seem to have a presence on Google Reviews. The company is owned and operated by the same person. Our basement experienced some sewage backup during the June floods of 2013. Insurance covered the damage. As they were overwhelmed by claims, they'd engaged a third-party adjuster who sent Texture Craft our way - our insurance had never dealt with them before. We elected to extend the repairs to a complete basement remodeling. This was a nightmare. Texture Craft's project management was non-existent. I had to call the project manager for status updates in order to get something happening, and most of the time this took the form of a guy coming over with a few 2x4s to do a small amount of framing, whereupon he'd then leave, and we wouldn't see anything more for a week or so until I contacted them again. There were delays upon delays - there was only a small amount of framing to do, and 8 months in the framing was "done", and they sent us a bill - except the framing was not secured to the floor, was not square or straight, frequently had significant gaps, etc. I refused to pay the bill until these issues were fixed, and they told me that they were thinking of just ending the contract where it was. They did send out a carpenter to fix some tiny issues, but the major ones remained. I was doing the electrical work myself, and had to pull an electrical permit. The lady at City Hall noticed that no plumbing permits were pulled for the plumbing work they'd done, no building permit was taken out, and there was a gas permit taken out by the subcontractor who'd put in the fireplace six months ago - that was about to expire literally the next day. I called in the gas inspection, and the inspector promptly failed it because they had put the wood framing materials inside the no-combustibles region - if I'd used the fireplace, my house would have burned down. Meanwhile, the owner of the business kept claiming that no permits were required, and didn't pull any permits until I informed him that City Hall said otherwise. Then they suddenly pulled permits and sent their plumber in to make some fairly significant changes to the work they'd done. I terminated my relationship with them due to the deficient workmanship and informed them I'd pay their invoice less the costs to repair the work. Steve Korner immediately started threatening me and filed a lien on my house, as well as a lawsuit against me for the full amount of their invoice. Despite clear deficiencies in workmanship, he refused to accept that he shouldn't be owed less than the full invoice amount, plus their project management fee. His behaviour was bullying throughout. At one point I had to serve him with some papers. Their registered business address is invalid - they are not there. Since they are a corporation, that left me with having to serve a director of the corporation at his residence. Steve Korner was irate that I had dared to come to his residence to serve him and assaulted me. Do not do business with these people if you value your home, your safety and your sanity.

I had water damage in my basement ceiling and called two companies I found on the internet, both very nice people but poor with follow-through. I found Texture Craft by accident and what a wonderful experience. They arrived when they said they would, did everything they promised and went above and beyond to make this a painless experience. If you need ceiling or drywall repairs, these guys are the best!

I live in an older house, was ready for some upgrading and decided to do a kitchen and main floor renovation. My kitchen was completely gutted, new cabinetry, new countertops and new lighting were put in. The flooring was replaced throughout the kitchen and main floor, some walls were removed to open the space up and the walls were completely repainted. This is a very skilled and professional team. I received updates throughout the whole process, and my project was completed on time and within the budget I had set forth from the initial meeting. I would highly recommend Texture Craft, as they did a phenomenal job. I will be sure to contact them once I am ready to do some more remodeling as I was very impressed with their professionalism and am extremely happy with the end results.

I found Texture Craft through word of mouth and they did not disappoint me. I had exterior work done on my house and garage a couple years ago. Texture Craft was a pleasure to work with as I never had to request anything twice. There was always a line communication as I would know when the guys will be in next. They always show up when promised and even on Saturdays. The owner (Steve?) made a surprise visit one morning and chatted with me, asking if everything was to my satisfaction. I happily replied with a big yes and found out afterwards he is the owner. What a pleasant surprise! I would recommend and use Texture Craft's service any day.