Terwillegar Car Wash - Edmonton
3.8/5
★
based on 8 reviews
Contact Terwillegar Car Wash
| Address : | 2351 Rabbit Hill Rd NW, Edmonton, AB T6R 3L6, Canada |
| Phone : | 📞 +7888 |
| Postal code : | 6 |
| Categories : |
Car wash
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| City : | R |
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Cody D on Google
★ ★ ★ ★ ★ The in-bay payment system does not work for credit /debit payments.
The change machine does not accept credit/ debit.
The office will not process a debit transaction for cash to use in the change machine, or were able to provide a solution to the inability to accept credit/debit transactions.
Overall, just a very frustrating experience.
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Shweta Cunningham on Google
★ ★ ★ ★ ★ I went to Terwillegar car wash recently to use their service. It wrongly charged my card and when I asked for a refund the worker told me he would get his manager. This manager came and refused to refund me. He told me to “sort it out with Visa”, fully knowing that I will not get a refund through visa. When I pressed more he became argumentative and walked away after a while.
I called Visa and they told me my card was charged x 2. I am asking for a refund out of principal now. I also see that I am not the only person that have this experience. I strongly believe in supporting honest and local business especially in this climate. This is my expectation;
1. I would like for a call from the owner of this car wash to talk it over by the end of this week. To put an end to profiteering dishonestly and discuss how they can improve customer service.
2. I expect to be refunded fully.
3. If I do not receive either I am hoping for your support in Terwillegar area to boycott this car wash. How long I live it up to you. Why? Because I am tired of people taking advantage of others especially when they’re are in power or have an advantage over you. I am sure you also want to support your hardworking, honest, quality local business.
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Tyler Hawes on Google
★ ★ ★ ★ ★ Large car wash. Bit fast on the billing timer. Can take up to 15 secs for the selection to kick in which is eating away your money. One of the nicer car washes in the city. But definitely pricing is a bit high
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Mohammad R Ghafouri on Google
★ ★ ★ ★ ★ Well-maintained carwash. Usually use good chemicals and their machines always work just fine.
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Wendell Miles on Google
★ ★ ★ ★ ★ Watch charges! Hoping this gets corrected by the owners - used to be a well-priced place, however either issues with their payment system or it’s overcharging massively. Washed 2 vehicles this week, first one was $25 (have never paid more than $12 in the past, same amount of time). 5 charges for that on my card, $25, -$25, etc. Second vehicle was $19 (small car, normally around $8). Made up of 3 charges on my card. Both times I only tapped the card once. So don’t know what’s going on there but either serious issues with their payment system or sudden price gouging, there certainly shouldn’t be 8 charges and almost $50 for 2 cars. Will update if this is addressed.
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Dave Gates on Google
★ ★ ★ ★ ★ Always clean, soap works, and the water is hot.
Today the guy squeegeed the windows of my car before I left in -26 weather. Very nice!
Been a solid place to go for the last year.
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Tyler Dola on Google
★ ★ ★ ★ ★ Went tonight at 6:30 when it was -23 to get the salt off my car. Place was open and warm. After a quick rinse I was concerned about driving with water on my windows, the attendant on duty came over without me asking and squeegeed all windows for me! Very happy and love this place.
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Explorer Hollis on Google
★ ★ ★ ★ ★ Good clean wand wash, they accept cash or debit/credit on tap but cannot process your card with no tap.
Bays all have the regular wand wash/soap/wax, vacuum/blow dryer, as well as foam guns which is a bonus. There are two larger bays in the back for full sized pickup trucks. They would get one more star if even one of the bays had an upholstery cleaner.
The small storefront has a few items but not a large selection, so bring what you need for towels and interior cleaners.
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