Terrasses Embassy - Montreal
2.5/5
★
based on 8 reviews
Contact Terrasses Embassy
| Address : | 3440 Rue Durocher, Montreal, Quebec H2X 2E2, Canada |
| Phone : | 📞 +778 |
| Postal code : | 2 |
| Website : | https://www.capreit.ca/fr/appartements-a-louer/montreal-qc/appartements-terrasses-embassy/ |
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| City : | X |
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Maris Jukss on Google
★ ★ ★ ★ ★ Stay away if you like piece of mind.
When Capreit took over the building it brought incompetent management. Could not take their word, yes may mean maybe or no. We had problem with neighbours blasting EDM at 2am several times a week. Management did little to help, neighbour simply moved out. After a major facade repair, our terrace balcony was flooded and unusable due to blocked drain. Numerous trips to the office, during several months, the problem remained unfixed until we moved out. Telling them that we go through Regie, resulted in manager replying "do whatever you want" in a rude tone that you would not expect. Building still asking for key deposit which in Quebec is illegal.
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Pianoforest on Google
★ ★ ★ ★ ★ Great location. Managers are pretty helpful here. They do what u ask as much as they can. Their attitude maybe improved a lot over the years. I've never seen them" being rude " as showed in the previous comments . Last time I was unhappy with my frigo. It was just a small problem.nothing serious. What I expected was that they would just fix it. Surprisingly they bought me a new one. 600$. totally free. Thank you guys for being such generous. And I enjoy the spectacular view of my balcony. Overall its a pretty good appartment compared to other buildings in montreal. I've been living here for over 12 months. Usually I move every 5 months for various of unexpected reasons. However. there are two things that I hate about. One is the heater. Which makes noise during the winter. So i had to buy an electronic one. The other is that they ask u to renew the lease 6 months in advance.
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Anu V on Google
★ ★ ★ ★ ★ I am very satisfied with the whole process of moving into this beautiful and well maintained apartment complex, starting with a phone call with Alicia to enquire about the place – She provided all the relevant information in a detailed manner, and was quite helpful. Later I was helped by Rami, he showed me the apartments patiently and answered all my questions clearly. Rami completed the application and lease signing process efficiently. I was very impressed with his professionalism and friendly nature. I believe CAPREIT should be very proud to have RAMI, as their employee. Later I spoke with Ayham, and he is a pleasure to deal with. I believe that Rami, Alicia and Ayham form a very good team, and they are always willing to help the tenants. Happy to have moved into this place!
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Peter Lai on Google
★ ★ ★ ★ ★ As the former three-year tenant of apartment 209 (left to pursue post-grad studies elsewhere), I believe myself qualified to say that both the building quality and the staff are excellent. For building quality, I have witnessed firsthand the transformation of the building's interior, all because of Capreit's dedication to renovation. What used to be an old, banal building has been revamped: the inconvenient paid by coin laundry is now replaced by an advanced card system, hallways have been redesigned with bright signs and vibrant colours, Capreit's in-building service bureau now comes with chic glass windows and couches, the in-building internet cables have been double-checked, and even rusty apartments with peeled off walls and gloomily-coloured carpets have the option to be renovated with fresh walls, wooden-floors (etc.) upon lease-transfer (the rent rises reasonably in keeping with the market's). And the staff is so kind. From the senior in corset who alerts tenants for contractual deadlines to the bearded dude who is always ready to fix miscellaneous technical problems with his crew, everyone is cool. And Michael and Jeff in Capreit's bureau are (also) the best :) When problems come up in lease negotiation, the cost-benefit analyses they provide and the options they propose are always clear, honest and from our perspective, even at the trouble of calling their director for special rule changes. And they are just great to talk to to become ready for or just make the day. Their efforts truly impersonate the first words tenants read upon entering the elevator: welcome home :)
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Simon on Google
★ ★ ★ ★ ★ The maintenance staff are super kind and quick to respond to requests. However, everything else about this building is subpar at best. I have lived here for over 3 years and it's a nice place to live if you're wanting to live close to McGill with a cat but that's it. The building is super cold in the winter and extremely hot in the summer. The fans in the bathroom and kitchen can might as well be decorative because they do nothing. My bathroom fan was awful for years where I had to purchase a dehumidifier to prevent mold from forming. The elevators are extremely slow. The worst part of living here is that your packages will get stolen. It's not if, it is when they stolen. Someone comes in and rips open packages and robs them. However, the management don't CARE at all. They say oh well not our responsibility and will NOT install security cameras. Although they have "24/7 security", packages are stolen and unwanted guests come in. Additionally, I have expressed my hesitation to the office about apartment visits during covid but instead of keeping their tenants comfortable, they insisted it would be a 5 minute visit which is extremely disrespectful. Also, many tenants have expressed that there are bed bugs in the corridors and elevators. So please be aware before you live here.
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Arian Norouzi on Google
★ ★ ★ ★ ★ I would'nt recommend the place at all! My studio has a lot of problems and almost none of them has been repaired properly in a full year that I'm here.
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Chrissy Green on Google
★ ★ ★ ★ ★ My daughter currently lives there and there was mold in the bathroom when she moved in and her heater sound like a semi truck is idling in her apartment. It's loud and very difficult to get school work done with the noise. She's been having to go to the libraries to get ANYTHING done.
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NATHAN CAO on Google
★ ★ ★ ★ ★ Avoid this building at all cost, don't be fooled by those promotions or nice attitude from manager, they are double-faced, once you sign your lease, their attitude gonna change 180 degree. This building is always having renovations, knocking noise everyday, and the manager is a jackass, don't try to be reasonable with him.
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